On a wide screen, the fan panel is always next to the open conversation. To make it wider or narrower, drag its edge. OnlyX remembers the width in this browser.On a smaller screen, click the panel button at the top of the conversation. The panel opens as a window titled Fan. On a phone, it opens from the bottom of the screen. See Use the inbox on your phone.The panel has two tabs, Overview and Activity. It opens on Overview each time you open another conversation. Activity is the fan’s timeline: see Fan activity timeline.
1 Click the name to rename the fan · 2 His Fan Quality score · 3 Mute this fan
Who the fan is. Click the picture to see it larger. Click the name to rename him.
The line under the name
Who has the conversation. While Hugo has it, this is what Hugo is doing, for example “Building rapport”. Otherwise it reads, for example, “Mateo Silva has it”, “Hugo escalated this” or “Hugo off for this fan”.
Badges
His segment, from No purchase yet to Whale. Then Subscribed or Lapsed, and Muted if your team muted him.
Score and bar
His Fan Quality, from 0 to 100, with a word: “Cold”, “Developing”, “Warm”, “Strong” or “Prime”. Point at it to see what the score measures.
List chips
The OnlyFans lists he is in. Owners and admins can click a chip to open the creator’s Fans tab, filtered to that list.
Spending
What he has paid in total, before OnlyFans takes its cut. Under it, Tips and Messages / PPV.
Subscription
His Plan, Auto-renew, when his subscription Renews, and Subscriber for.
Last seen
Last purchase, Last active and Known since.
AI Content
Levels available: how many content levels he has not had yet. Manage opens the creator’s AI Content tab.
When “at least” shows before the amount in Spending, the amount is a lower bound. He may have spent more than OnlyX has seen so far.In AI Content, a level counts as used once any of its paid media went to this fan, even if he did not buy it. A free teaser from the level does not use it up.
Give the fan a name that your team recognizes, for example “Marco (architect)”.
1
Click the fan's name
In the fan panel, click the fan’s name, under his picture.A box titled Rename fan opens. It says that the new name is only in OnlyX, and that his OnlyFans name does not change.
2
Type the new name
Type the name the team should use. Then press Enter, or click Save.The panel and the conversation list show the new name. His OnlyFans name shows under it, in small text.
1 The name your team sees · 2 Save
To go back to his OnlyFans name, click his name again, then click Reset.
Hugo uses the new name as the fan’s name when he writes to him. Choose a name the fan would be happy to be called, or leave the name as it is.
Muting is a mark for your team and for AI Rules. It does not mute anything on OnlyFans, and it does not turn off your notifications.At the top of the fan panel, next to the tabs, click the bell. Its tooltip reads Mute this fan. The bell is crossed out, and the Muted badge appears under his name. To undo it, click the bell again: Unmute this fan.
By itself, Muted changes nothing. It matters only when the creator has an AI Rule that uses Is muted, for example Muted fans go to a human. That rule keeps Hugo out of the conversation when a muted fan writes. See AI Rules: automate what happens to a fan.
