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Owners, admins and chatters Every message in a conversation has a small menu. Use it to copy or quote a message, to hide or tag it for your team, or to unsend it.

Before you start

  • You need an owner, admin or chatter account. A chatter sees only the conversations of their assigned creators.
  • Unsend works only on OnlyFans, on messages that went out in the last 24 hours.

Open a message’s menu

In a conversation, point at the message. Click the three dots (⋮) next to it. On a phone, the three dots are always there, a little faded. The menu opens. Each item does something different, and only two of them can reach the fan:
The menu of one of Hugo's messages, open, with Copy, Reply, Hide for us, Add a tag and Unsend with the time leftThe menu of one of Hugo's messages, open, with Copy, Reply, Hide for us, Add a tag and Unsend with the time left

1 Reply quotes the message · 2 Hide for us is only for your team · 3 Unsend shows the time left

Copy a message

Open the message’s menu and click Copy. A “Copied” message confirms it. The text is now on your clipboard, in its original language.

Quote a message in your reply

OnlyX cannot send a real OnlyFans reply to one message. Reply does the next best thing: it quotes the message in your own reply.
1

Choose Reply

Open the message’s menu and click Reply.The message appears at the top of the message box. Each of its lines starts with ”>”. The cursor moves to the message box.
2

Write your answer

Type your answer under the quote.A photo or a paid message with no text has nothing to quote. In that case, Reply only moves the cursor to the message box.
3

Send the reply

Press Enter.The fan gets one message. It starts with the quote, as plain text with the ”>” signs. Your answer follows it. If Hugo has the conversation, your reply takes it over for 12 hours.
This message goes to the real fan. On OnlyFans, you can Unsend a message within 24 hours, but the fan may already have read it.

Hide a message for your team

Hiding a message folds it away for your team only. The fan still has it, and nothing on OnlyFans changes.
1

Choose Hide for us

Open the message’s menu and click Hide for us.The message dims and shows “hidden for us”. Everyone on your team sees it this way. Counts and reports still include it.
2

Show the message again

To undo it, open the same menu and click Unhide.The message looks as before.

Tag a message

A tag is a short label for your team, for example “worked well” or “off-brand”. The fan never sees it.
1

Choose Add a tag

Open the message’s menu and click Add a tag.The Add a tag window opens.
2

Type the tag

Type a tag of up to 40 characters. Then press Enter, or click Add.The tag shows as a small chip under the message. You can add more tags in the same window.
3

Remove a tag you no longer need

Open Add a tag again. Click the tag you want to remove, the one with the ”×”.The tag disappears from the message.
A conversation with one message dimmed and marked hidden for us, and another message with a worked well tag under itA conversation with one message dimmed and marked hidden for us, and another message with a worked well tag under it

1 A message hidden for your team · 2 A tag under a message

A message can have up to 12 tags. Tags help your team read a conversation later. You cannot search or filter conversations by tag.

Unsend a message

Unsend asks OnlyFans to remove a message from the fan’s inbox. It works on any message that went out to him in the last 24 hours. It does not matter who sent it: you, a teammate, Hugo, or the creator on OnlyFans.
1

Choose Unsend

Open the message’s menu and click Unsend. The item shows the time you have left, for example “Unsend 21h 4m”.The window “Unsend this message?” opens. It shows the message you picked.
2

Check the message

Read the message in the window. Make sure that it is the one you want to take back.To stop, click Keep it.
3

Confirm

Click Unsend.A message confirms that OnlyX asked OnlyFans to remove it. The fan still has it until OnlyFans finishes. The message shows “unsending…”.
The Unsend this message? window with the message it will remove, and the Keep it and Unsend buttonsThe Unsend this message? window with the message it will remove, and the Keep it and Unsend buttons

1 The message you are taking back · 2 Unsend confirms

4

Wait for OnlyFans

This can take a few minutes. When OnlyFans confirms, the message shows “unsent”.Your team still sees the message, dimmed, so you know what was taken back. Hugo also knows it was unsent, so he does not build on it.
You cannot undo Unsend. The fan got a notification when the message arrived, so he may already have read it.

If something goes wrong

On a computer, the three dots appear only when you point at a message. Move the pointer over the message, and they show next to it.
You cannot unsend this message. The most common reasons:
  • It is the fan’s message. You can unsend only messages that went out to him.
  • The message is still “in queue” or “sending”. Wait until it is delivered, then try again.
  • The message failed and never reached the fan.
  • More than 24 hours have passed since it went out.
  • The creator is on Telegram. Unsend works only on OnlyFans.
OnlyFans refused to remove the message, so the fan still has it. In the message’s menu, the item now reads “Unsend failed”. Point at it to see the code OnlyFans gave. You cannot try again on this message.
OnlyX could not ask OnlyFans to remove the message. The text under “Could not unsend” gives the reason. For example, the 24 hours have passed, or the creator is not connected.
Your browser blocked the clipboard. Select the text of the message and copy it with Ctrl + C, or Cmd + C on a Mac.
The change did not save, and the message is as it was. Try again. If it keeps failing, reload the page.

What’s next

Send a message and add emoji

Message delivery states: did the fan get it?

Rate Hugo's messages