Skip to main content
Owners, admins and content VAs Each creator’s Overview shows what Hugo still needs for her. Most open steps have a button to the tab that fixes it.

Before you start

  • Add the creator first. See Add your first creator.
  • Owners, admins and content VAs can fix the persona, limits and content steps.
  • Only owners and admins can connect the account and turn Hugo on.

What the Overview shows

When you open a creator, she opens on Overview. From top to bottom, you see:
  • Her profile card: her name, her handle and when OnlyX last synced her account. It also shows four numbers: Revenue, Fans, Threads and Unread.
  • The Hugo card: the Hugo switch, how many setup steps are done, and one card for each step.
  • The Danger zone, at the bottom of the page.
The heading of the Hugo card tells you what Hugo is doing for this creator:

The setup steps

The checklist has five required steps and one optional step. Each card says what is missing in a few words, for example “No age, no backstory yet” or “None saved yet”.
Hugo starts answering fans when steps 1 to 4 are green. He can sell only after Map the content is green, because he sells only what you map in AI Content.
Until step 5 is green, the heading still reads Hugo is on, and held back, even though Hugo answers fans. The optional step never counts toward the progress. For what it means today, see Custom Content: prices, menu and orders.

Fix an open step

1

Open the creator

In OnlyX, click Creators. Then click the creator.The creator opens on Overview.
2

Find the first open step

In the Hugo card, look for the first step card without a Done mark. Its status line says what is missing, and the grey text under it says what to do.
The Hugo card on a creator's Overview: Hugo is on, and held back, 2 of 5 ready, and the Open AI Persona button on the persona stepThe Hugo card on a creator's Overview: Hugo is on, and held back, 2 of 5 ready, and the Open AI Persona button on the persona step

1 The Hugo switch · 2 Required steps done · 3 The button to the tab that fixes the step

3

Open the tab that fixes it

On the step card, click its button, for example Open AI Persona.The tab that fixes the step opens. For the connection step, the sign-in window opens on the Creators page.
4

Finish the step and save

Complete the missing part and save it. On AI Persona, click Save. On AI Content, click Save level.For help with each tab, see:
5

Check the step on Overview

Click Overview. If you changed AI Content, reload the page first.The step shows Done, and the count under the heading goes up, for example “3 of 5 ready”.
To learn what a step is for, click the question mark on its card. Its name is How it works? when you point at it.

Turn Hugo on

When the required steps are green, an owner or admin turns on the switch in the Hugo card. The heading changes to Hugo is answering. For the details, see Turn Hugo on for a creator. When every required step is green, you can fold the step cards away with Hide steps. Click Show steps to see them again. OnlyX remembers this for each creator, in this browser.
A fully set-up creator: the heading Hugo is answering, 5 of 5 ready, every step marked Done, and the Hide steps buttonA fully set-up creator: the heading Hugo is answering, 5 of 5 ready, every step marked Done, and the Hide steps button

1 Every required step is done, so Hugo is answering · 2 Fold the steps away

Telegram creators

A Telegram creator has seven required steps. The connection step’s button reads Connect Telegram. Two more steps are added:
  • Payments connected: add her Stripe keys on the Payments tab. Fans cannot buy locked content until a key is verified.
  • Media uploaded: upload photos or videos on the Media tab. On Telegram there is no vault, so this is what Hugo sells.
These two cards have no button. On the creator’s page, click Payments or Media.

The Danger zone

Disconnect in the Danger zone deletes the creator, her fans, every conversation, her persona and her media from OnlyX. You cannot undo it.
To stop hosting her browser and keep all her data, use Disconnect in her menu on the Creators page instead. See Open browser, Disconnect or Delete a creator.

If something goes wrong

A required step is still open. Look for the step cards without Done. Is Map the content the only open step? Then Hugo already answers fans, but he has nothing to sell until you map content.
Only owners and admins can turn Hugo on or off. Content VAs and chatters see the checklist without the switch. Ask an owner or admin.
The step needs both an age and a backstory. Its status names what is missing, for example “No backstory yet”. Fill in the missing field on AI Persona, then click Save.
The recommended limits on a new persona are ticked, but they are not saved yet. Open AI Persona, go to Limits, and click Save. See Set hard limits and soft boundaries.
Fans arrive only through the account sync, so this step waits for step 1. Connect the account first. See Reconnect a signed-out creator.
No level in AI Content can be sold yet. A level counts when it is not paused and has a price above $0. It must also hold at least one piece of media. See Fix “Nothing sellable yet” and other level warnings.

What’s next

Turn Hugo on for a creator

AI Persona: tell Hugo who she is

How Hugo works