Tell Hugo what the creator never does and what she steers away from, then save so the limits are in force.
Owners, admins and content VAsHard limits are things the creator never does, however a fan asks. Soft boundaries are topics she steers away from without refusing. Hugo gets both lists before every reply.
In OnlyX, click Creators. Then click the creator, click AI Persona and click Limits.On a creator whose limits were never saved, every preset is ticked, and “Limits not saved” shows next to Save.
1 Not in force yet · 2 Save puts them in force · 3 Click a limit to untick it
2
Review the hard limits
Under Hard limits, read each preset. Click a preset to untick it if it does not apply to this creator.Ticked hard limits have a red outline. Unticked ones fade.
3
Add her own hard limits
In Anything else she must never do, type anything else she never does. Separate the items with commas, for example “mentioning her sister, the city she films in”.
4
Review the soft boundaries
Under Soft boundaries, click a preset to untick it if it does not apply. For example, untick Her relationship status if she talks about it openly.
1 Topics she steers away from · 2 Add her own, separated by commas
5
Add her own soft boundaries
In Anything else to steer away from, type other topics she avoids, separated by commas.
6
Save the limits
At the top of the tab, click Save.The message “AI Persona saved” appears, and “Limits not saved” disappears.
7
Check the setup step
Click Overview.The step “Set the hard limits” shows Done and how many limits are saved, for example “13 hard · 8 soft”.
Nothing is in force until you click Save. The ticks on a new creator are only a suggestion. Until you save, the setup step shows “None saved yet” and Hugo does not answer her fans.
Hard limits are absolute: Hugo never agrees to one, and never offers, sends or sells content that crosses one. If a fan asks for that content, Hugo says a warm no and offers what she does make.When a fan only talks about a limit, the newest Hugo may not say no:
He may play along in words, or steer the chat to something she likes.
He always steers away from anything involving under-18s, family, animals, force, blood or waste.
All 13 presets start ticked:
Hard limit
What it covers
Meeting in person
Meeting a fan in real life
Her real address or live location
Where she lives, or where she is right now
Her legal name or documents
Her real name. Hugo uses only the persona name.
Phone number or personal socials
Her number and her private accounts
Moving the chat off OnlyFans
Moving to Snapchat, Telegram or Discord, which can get the account banned
Payment outside OnlyFans
Cash App, crypto or bank transfer, which carries the same ban risk
Anything involving under-18s
Including age play
Non-consent or force
Any scenario without consent
Family or incest roleplay
Not allowed by the platform
Animals
Not allowed by the platform
Arranging or discussing illegal drugs
Supplying, selling or meeting to buy
Blood, injury or extreme violence
Not allowed by the platform
Bodily waste
Not allowed by the platform
For a Telegram creator, two presets are different: Moving the chat off Telegram and Payment outside the pay link.Soft boundaries are topics she steers away from, so the chat keeps going. All 8 presets start ticked:
Soft boundary
What she does
Free content
Offers a paid option instead of refusing
Video or voice calls
Turns them down, unless your team sets one up
How much she earns
Changes the subject instead of giving a number
That the account is managed
Never brings up that a team runs the chat
Politics and religion
Stays light and does not take a side
Other creators or agencies
Makes no comparisons and does not gossip
Trauma and mental health
Is kind, then moves on
Her relationship status
Avoids the topic. Untick it if the persona is open about it.
Hugo gets her hard limits and soft boundaries before every reply. He does not offer, price or describe content that crosses a hard limit. Limits you type in your own words are checked too.Limits do not decide which conversations go to your team. The Escalation policy, at the end of the same Limits section, does that. See Escalation policy: choose what goes to your team.
No hard limit is saved. Either you did not click Save, or every hard limit is unticked and the Anything else she must never do box is empty. Tick or type at least one hard limit, then click Save.
The Limits pill shows a yellow dot
The limits are not saved yet, or no hard limit is ticked or typed. Tick or type at least one hard limit, then click Save.
Her limits show in the Anything else box, and the presets are unticked
Limits saved in other words than the presets show as text in the Anything else she must never do and Anything else to steer away from boxes. They are still in force. Tick the presets that also apply, then click Save.
"Could not save the persona"
Try again. If it fails again, check your role: chatters cannot save the persona. Ask an owner, admin or content VA.
My changes are gone
Changes are kept only until you leave the tab. Opening another tab or another creator before you click Save loses them.
