Skip to main content
Owners and admins The Dashboard, Analytics, a creator’s Earnings tab, the fan panel and Billing each answer a different question. Their figures rarely match to the cent. Check the causes in this article before you report a problem.

​
What each screen counts

​
Check these causes in order

Net is “What reaches the creator, after OnlyFans’ cut”. Gross is “What the fan paid, before OnlyFans’ cut”. OnlyFans’ own pages often lead with gross.The Net or Gross choice is saved in each browser. A teammate can look at the other unit on the same report. Some figures are always net: Earnings today and Payment status. Top creators is always ranked by net.To compare, set the same unit on both screens. See Net or gross, periods and the reporting timezone.
Reports count days in your workspace’s reporting timezone. A sale near midnight can fall on a different day on a screen that uses another clock:
  • A creator’s Earnings tab, and the times in the Inbox, use your computer’s clock.
  • Billing uses UTC days. For a team in the Americas, a sale late in the evening is filed under the next UTC day.
  • “Today” in the Today report is today in the reporting timezone. On your own clock it may already be tomorrow, or still yesterday.
Pick the same period on both screens, and check your timezone in Settings > My Workspace.
The Dashboard’s money, Revenue overview, the money in Today and Top creators read OnlyFans’ earnings records only. Telegram sales are not in them. You find them on the creator’s Earnings tab.Content sales, Chat activity and the Fans report do include Telegram creators.
Content sales adds the prices you asked for PPVs that fans opened. Unlocked ask value “does not prove that money was collected or cleared”. It is also before OnlyFans’ cut.Content sales counts a PPV on the day it was sent. Revenue overview counts a sale on the day the fan paid. A PPV sent on Monday and bought on Wednesday lands on different days in the two reports. Revenue overview also includes tips, subscriptions and other sales, which are not PPVs.
Billing counts only the PPVs that Hugo sold. It does not count your team’s sales, tips or subscriptions.For an OnlyFans creator, Billing takes a flat 20% off the PPV price as the OnlyFans fee. Analytics uses the net that OnlyFans itself recorded for each sale. For a Telegram creator, Billing uses the payment processor’s real fee. See Check your usage report and transactions.
A fan’s spend in the Inbox is what he paid, before OnlyFans’ cut. “At least” means that OnlyX may not have all of his older history, so the real total can be higher.The Known spend column in the Fans report works the same way. It is the larger of OnlyFans’ own figure and OnlyX’s total. It is a lower limit, not money that has cleared.
The Earnings tab adds up everything OnlyX synced for that creator, not the period you picked in Analytics. Its dates are in your computer’s time.Its Available to withdraw and Pending are her OnlyFans balances. They are not earnings for a period. The tab and the reports also sync at different times.
Revenue overview leaves refunds out of earnings. A line under the tiles gives them, for example “$42.00 refunded across 3 sales, excluded from earnings.”It does count sales that OnlyFans is still clearing, on the day the fan paid. To see how much has cleared, open Payment status. The creator’s Available to withdraw leaves out that pending money.
Paying fans counts each creator separately. A fan who pays two of your creators counts twice. The Fans report counts in the same way.
New fans seen leaves out fans with no known start date, and a line under the chart says how many. It counts a fan’s earliest known subscription or message, which is not proof of a first visit. When you connect a creator, her existing fans do not become new fans.
The Dashboard card always counts all your creators. The Today report in Analytics counts the creators you picked with All creators. Pick all creators to compare.
Reports are not all updated at the same moment. Revenue overview is recalculated every 5 minutes at most. After a quiet spell, its first view can show a copy up to 10 minutes old.Today is recalculated about every 90 seconds. After a quiet spell its first view can be older. The time at the top says when it was calculated. OnlyFans’ own records also sync on their own schedule.When a report’s (i) help says “Source coverage is incomplete; totals may change as data syncs.”, OnlyX has not read all of a creator’s history yet. The totals can still grow.
OnlyFans records amounts with fractions of a cent. Charts round to the cent. They give any leftover cent to the biggest part, so the parts add up to the total shown. The earnings records windows, and the CSV files you export from a records window, keep the exact amounts.
Conversations between two of your own creators are left out of the Fans, Content sales and Chat activity reports. They are also left out of the message and new-fan counts in Today. They still show in the Inbox.

​
What’s next

Net or gross, periods and the reporting timezone

Open the records behind a number and export CSV

Revenue overview: what your creators earned