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Everyone One OnlyX account can belong to several workspaces, for example two agencies you work for. You switch between them in the account menu.

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Switch to another workspace

1

Open the account menu

At the foot of the sidebar, click your name.The account menu opens. It lists every workspace you belong to. A check mark shows the one you are in.
The account menu open from the sidebar, with two workspaces listed, a check mark on the current one, and New workspace under themThe account menu open from the sidebar, with two workspaces listed, a check mark on the current one, and New workspace under them

1 Another workspace you belong to · 2 New workspace

2

Select the workspace

Click the workspace you want to work in.OnlyX reloads and opens that workspace’s start page.
The workspace you are in belongs to your account, not to one browser tab. When you switch, your other OnlyX tabs switch too. Your other devices usually follow within about 15 seconds.
Your role can be different in each workspace, so the pages you see can change after a switch. See What each team role can see and do. When you sign in, OnlyX opens the workspace you used last.

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Create a new workspace

A new workspace is a separate agency with its own creators, inbox, members and billing. You are its owner.
1

Open the account menu

At the foot of the sidebar, click your name. On a phone, open More first, then your name.
2

Click New workspace

Click New workspace.The New workspace window opens.
3

Enter a name

In Name, enter the new workspace’s name, for example the name of your second agency.
The New workspace window with a name typed in the Name field and the Create workspace buttonThe New workspace window with a name typed in the Name field and the Create workspace button

1 Name · 2 Create workspace

4

Create the workspace

Click Create workspace.OnlyX switches you into the new workspace. It has no creators and no team members yet.
Next, add a creator and invite your team. See Add your first creator and Invite your team.

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If something goes wrong

The message under it says why. “This workspace is suspended. Contact support.” means OnlyX has suspended that workspace. To ask about it, email support@onlyx.ai.
You are not a member of it yet. Ask an owner or admin of that workspace to invite you, then accept the invite. See Join a team from an invite.
It catches up within about 15 seconds. If it does not, reload the page on that device.
The Name field is empty. Type a name first.
You cannot delete a workspace in OnlyX, and the owner cannot leave it. To ask OnlyX support to close it, email support@onlyx.ai.

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What’s next

Leave a workspace

Join a team from an invite