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Owners and admins In Settings > Members, you choose who is on your team, what their role is and which creators they work on.

Before you start

Invite someone

1

Open the Members page

In OnlyX, click Settings. Then click Members.The list of everyone in the workspace opens. The owner has an Owner badge, and your own row shows (you).
2

Open the invite window

Click Invite.The Invite a member window opens.
3

Enter their email

In Email, enter the person’s email address.
4

Choose a role

In Role, select Admin, Chatter or Content VA. The window opens on Chatter at first. If you invite several people in a row, it keeps the role you picked last, so check it each time.The role’s description shows under the menu.
5

Pick their creators

For a chatter or content VA, click each creator they work on in Assigned creators. To pick every creator, click Select all. An admin sees every creator, so this list is not shown for Admin.
The Invite a member window with an email filled in, Chatter as the role, one creator ticked and the Send invite buttonThe Invite a member window with an email filled in, Chatter as the role, one creator ticked and the Send invite button

1 Role · 2 Assigned creators · 3 Send invite

6

Send the invite

Click Send invite.You see “Invite emailed to” and their address. The invite shows in Pending invites until the person accepts it.
The person gets an email with a link to join. The link works for 7 days. To see what they see, go to Join a team from an invite.

Choose which creators someone works on

Chatters and content VAs work only on the creators you assign to them. Owners and admins always see every creator, so their rows have no creators button.
1

Open their creators

On the person’s row, click the creators button, for example 2 creators.A window with their name opens, for example Creators for Mateo Silva.
The Members list with a chatter's row showing the 2 creators button, the role menu and the cross icon that removes the personThe Members list with a chatter's row showing the 2 creators button, the role menu and the cross icon that removes the person

1 Their creators · 2 Their role · 3 Remove them

2

Select the creators

Click a creator to tick it, or click it again to untick it. A ticked creator has a check mark. To tick every creator, click Select all.
The Creators for Mateo Silva window with two creators ticked and the Save buttonThe Creators for Mateo Silva window with two creators ticked and the Save button

1 Ticked creators have a check mark · 2 Save

3

Save the list

Click Save.You see “Assignments saved”.
The list you save replaces the old one, and it applies at once. If the person has OnlyX open, they see the change when they reload the page.

Change someone’s role

1

Open the role menu

On the person’s row, click the role menu.
2

Select the new role

Select Admin, Chatter or Content VA.The new role is saved at once. You see a message such as “Mateo Silva is now Admin”, with what the role can do.
A new role is saved as soon as you select it. There is no confirm step, so check the row before you select.
Changing a role does not change the person’s creators. If you make someone a chatter or content VA, choose their creators next. You cannot change your own role, and nobody can change the owner’s role.

Remove someone

Before you remove them

We recommend checking these first:
  • Make sure another team member has access to the creators they worked on. Choose another person’s creators.
  • In Settings > API & MCP, review API keys they created. These secret codes let apps use the workspace and keep working after a member leaves. Revoke any key they should no longer use: Create and manage API keys.
  • Check Connected apps they approved. These stop working when the approver is no longer an owner or admin here. If your team still needs an app, another owner or admin should connect and approve it. Read See and disconnect connected apps.

Remove their membership

1

Click the remove button

At the end of the person’s row, click the cross icon.The Remove this member? window opens.
2

Confirm the removal

Click Remove.You see the person’s name and “was removed”.
The person loses access to this workspace at once, and their creators here are unassigned. Their OnlyX account stays, so you can invite them again later. You cannot remove the owner or yourself. To leave a workspace yourself, see Leave a workspace.

Look after pending invites

Pending invites lists the invites nobody has accepted yet. Each row shows the role, who sent the invite and when it expires. An invite marked Expired stays in the list until you resend or revoke it.
A pending invite with its role, the person who sent it, the expiry date and three buttons: copy link, resend and revokeA pending invite with its role, the person who sent it, the expiry date and three buttons: copy link, resend and revoke

1 Copy the link · 2 Resend for 7 more days · 3 Revoke

Revoking an invite does not ask you to confirm. If you revoke one by mistake, send a new invite.

If something goes wrong

OnlyX created the invite but could not email it. The invite link is already on your clipboard. Paste it into a chat with the person. You can copy it again later with the link icon in Pending invites.
This email already has an invite, maybe an expired one. Find it in Pending invites and click the circular arrows to resend it.
The person is already in the list. To give them different access, change their role or their creators instead.
The person is already a member of this workspace, so this invite is no longer needed. Click the trash icon to revoke it.
The creator is not assigned to them. Click the creators button on their row, tick the creator and click Save.
Nobody can change their own role. Ask another owner or admin to change it.
OnlyX support deactivated this account, so the person cannot sign in. To ask about it, email support@onlyx.ai.

What’s next

What each team role can see and do

Join a team from an invite