When a fan unlocks a PPV that Hugo sent, OnlyX charges 10% of the net. The net is what is left after OnlyFans takes its 20%. Everything else is free. To learn more, see How billing works.During the day, these charges add up as Pending usage. Once a day, shortly after midnight UTC, OnlyX takes them from your Credits. The Balance card shows the sum: Credits minus Pending usage is your Net balance.
1 How your balance is doing · 2 What you have left to spend · 3 Add credits
In OnlyX, click Billing. On a phone, Billing is under More.The Overview tab opens.
2
Start a deposit
On the Balance card, click Add credits.The Deposit balance window opens.
3
Choose the amount
Click one of the amounts, or enter your own. The smallest deposit is 50 and the largest is 10,000. One USDT or USDC adds one dollar of credits.The window shows how many dollars you get, for example “$200 credited”.
4
Choose the coin and the network
Under Pay with, USDT on TRON is marked Recommended: it has the lowest fees. To pay with another coin or network, click Show all 9 networks. Then pick the one your wallet uses.
1 The amount · 2 The coin and the network · 3 Continue
5
Get the payment address
Click Continue.The window shows the exact amount to send, the network, and an address as a QR code and as text. The address is yours for 60 minutes. A timer shows the time left to pay.
1 What to send, and on which network · 2 The address to pay to · 3 The time left to pay
6
Send the payment from your wallet
In your wallet, scan the QR code or paste the address. Type the amount yourself: the QR code holds only the address. Choose the same coin and network as in OnlyX. Then send the payment.
7
Wait for the payment to arrive
The window shows “Confirming on-chain”. This usually takes 2 to 15 minutes. You can close the window: the credit arrives either way.When the coins arrive, the window shows “Payment received”, and your balance goes up. The deposit shows in Transactions as “Crypto deposit”.
Send exactly the coin and the network that the window names, to the address it shows. OnlyX credits the coins that arrive: network fees come out of the amount you send.
You can have only one open deposit at a time. To stop a deposit that you have not paid, click Add credits again, then Cancel deposit. You can cancel only while the window waits for your payment.
Nothing stops the moment your balance reaches $0. The status card at the top of Billing shows one of these states:
State
What it means
All good
You have enough credits. Hugo is selling.
Running low
Less than $25 is left. Hugo is still selling. This is the time to add credits.
Grace period
Your balance is below 0.Hugokeepssellingfornow,forupto7daysoruntilyouowe500.
Hugo is paused
The 7 days ended, or you owe $500 or more. The page also shows AI paused.
When Hugo is paused, he stops answering and selling for all your creators. Your team can still work in the inbox, and nothing is lost.To start Hugo again, add credits. The card tells you how much you need:
If you owe 500ormorewithinthe7days,addenoughtoowelessthan500.
If the 7 days ended, add enough to pay everything you owe.
Hugo starts again within a few minutes after the credits arrive. Owners and admins get an email when the credits run out and when Hugo is paused. After your first deposit, they also get one when the balance runs low.
"The smallest deposit is 50 USDT — the networks refuse less."
Enter 50 or more. The same limit applies to USDC.
"The largest deposit is 10000 USDT. Split it, or ask support."
Enter 10,000 or less. To add more, make several deposits, one after the other.
"Finish or cancel the current deposit first."
You already have an open deposit. Click Add credits to see it. Pay it, or click Cancel deposit if you have not paid yet.
"This address has expired."
The 60 minutes are over. Close the window and start a new deposit. If you sent coins to the old address, OnlyX still credits them when they arrive.
"Less arrived than the" amount quoted
Network fees came out of the amount you sent. OnlyX credits what arrived. Next time, send a little more: OnlyX credits the whole amount that arrives.
My payment has not arrived after 15 minutes
Check in your wallet that the payment went out on the right network, to the right address. If it did and the credit is still missing, email support@onlyx.ai. Include the amount, the coin, the network and the date.
