How billing works

Owners and admins OnlyX charges you only for Hugo’s sales: 10% of the net on each PPV he sent that a fan unlocked.

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Where to find billing

In OnlyX, click Billing in the sidebar. On a phone, tap More, then Billing. The page opens on the Overview tab. The top of the page shows your workspace’s rate, for example AI Revenue Share: 10%. Only owners and admins can open Billing. Chatters and content VAs do not see it.

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What you pay for

You pay for one thing only: a PPV that Hugo sent, when a fan unlocks it.

• The fee is 10% of the net.
• The net is the price the fan paid, minus OnlyFans’ 20% cut.
• So the fee is about 8% of the price the fan paid. Each amount is rounded to the nearest cent.

Here is one sale, worked out: Each sale is charged once. A fee keeps the rate that applied when the fan unlocked the PPV, even if your rate changes later. For a Telegram creator, OnlyX takes off the payment processor’s real fee on that sale instead of 20%. The rest works the same way.

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What is free

The How billing works card on the Overview tab shows Hugo’s work in four steps. Only the fourth step costs money. It is marked The only step you pay for. Everything else is free:

• every message Hugo sends that does not sell;
• PPVs that nobody opens;
• PPVs that your team sends by hand;
• tips and subscriptions.

If a fan charges back a sale that Hugo made, OnlyX returns the fee. This happens once the chargeback is recorded on that sale. To report a chargeback, email support@onlyx.ai. The fee comes back as a Sale refunded entry. If the day’s charge has not run yet, the fee is never taken.

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When you are charged

A fee does not leave your balance at the moment of the sale:

1. When a fan unlocks a PPV that Hugo sent, the fee is added to Pending usage on the Balance card.
2. Once a day, a few minutes after midnight UTC, OnlyX adds up the day’s fees. It takes the total from your Credits as one AI usage entry on the Transactions tab.
3. In the Usage report, those sales change from Pending to Charged.

Midnight UTC is 8 PM in New York in summer, and 7 PM in winter. Billing days are UTC days too. So a sale at 9 PM in New York in summer is filed under the next day.

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Credits are prepaid

You pay from prepaid credits. Every new workspace starts with $10 of Welcome credits. After that, you add credits with a crypto deposit in USDT or USDC. To top up, see Add credits with USDT or USDC. To read the three numbers on the Balance card, see Your balance: Credits, Pending usage and Net balance.

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If your balance runs out

When the daily charge takes your credits below zero, a grace period starts, and Hugo keeps working. Hugo pauses when the debt is more than 7 days old, or as soon as it reaches $500. When you add enough credits, Hugo works again. The steps are in Low balance, grace period and “Hugo is paused”.

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What’s next