Sign in to a creator’s own Telegram account from OnlyX with her phone number and the code Telegram sends her. Reconnect it when Telegram signs it out.
Owners and adminsWhen you connect her own Telegram account, her fans keep writing to the account they already know. You sign in to it from OnlyX with her phone number and a code that Telegram sends to her.
If you have added her with Connect my own account, the Connect Telegram window is already open on her page.Otherwise, in OnlyX, click Creators. Then click the creator. On her Overview, click Connect Telegram.
2
Choose Your own account
At the top of the window, click Your own account.The Phone number field appears.
3
Enter her phone number
In the Phone number field, enter her number with the plus sign and the country code, for example +44 7700 900123. Spaces and dashes are fine.Send code stays greyed out until the number is complete.
1 Your own account · 2 Her number with the country code · 3 Send code
4
Send the code
Click Send code.The window shows “Preparing your connection” while Telegram gets ready. Then it shows Enter your verification code, with a line that says where the code went:
“Check your text messages for the code.”
“Telegram will call you with the code.”
“Open Telegram on a device where this account is signed in to find your code.”
5
Enter the code
Ask the creator for the code. In the Telegram code field, enter it. Then click Verify code.
6
Enter her Telegram password, if asked
If she uses two-step verification, the window shows Two-step verification. In the Telegram password field, enter her password. If she set a password hint in Telegram, it shows next to the field.Click Connect account.
7
Wait for Telegram to confirm
The window shows “Confirming your connection”. When Telegram confirms, the title changes to Telegram connected.Click Edit profile to change how fans see her, or click Done. Her profile card shows Connected, her @username and On her own account.
OnlyX passes the code and the password to Telegram. It does not keep them.
OnlyX reads the chats that her Telegram account already has. It adds them as history, not as new messages, so they do not show as unread. Hugo answers only the fans who are still waiting for a reply. New fans arrive in the Master Inbox as they message her.OnlyX’s sign-in shows in her Telegram app as a signed-in device. If you delete the creator in OnlyX, her account is not deleted on Telegram, and that sign-in can stay. She can end it in her Telegram settings.
Telegram can sign her account out. Then her profile card shows Signed out or Disconnected, and Reconnect. A line under it can say why.Nothing syncs and Hugo cannot reply until you sign it in again. Her fans and conversations stay in OnlyX. If the account stays down for 45 minutes, owners and admins get the Creator signed out alert, unless they turned it off.
1 The account status · 2 Why it stopped · 3 Reconnect
1
Open the Reconnect Telegram window
On her Overview, click Reconnect on her profile card. You can also click Reconnect Telegram on the first step of her setup.The Reconnect Telegram window opens. It shows her number, partly hidden, under Account phone number.
2
Send the code
Click Send code. Telegram sends a code to her account.If her account is already back online, the window goes straight to Telegram connected, and you are done.
3
Finish the sign-in
Follow steps 5 to 7 of Sign in to her account. If the code does not arrive, click Send a new code, then click Send code again.
She must sign in the same Telegram account again. A different account is refused, because her conversations belong to this one.
OnlyX cannot sign in her own number right now. Connect a managed account instead. See Connect a managed Telegram account. To ask for phone sign-in, email support@onlyx.ai.The same cause can show “Phone sign-in is unavailable right now. Use a managed account or contact support.”
Send code stays greyed out
The number is not complete. Start with the plus sign and the country code. The number needs 7 to 15 digits in all.If the message reads “That does not look like a phone number. Use the full international form.”, check the country code.
The code does not arrive
Look at the line under Enter your verification code: it says where Telegram sent the code. Ask her to check her Telegram app on another device, her text messages, or her calls.To try again, click Use a different number or send a new code. Then check the number and click Send code. You can start 5 sign-ins an hour for one creator.
The button reads "Try again in" and counts down the seconds
Too many codes were asked for. Wait until the countdown ends, then try again. The wait can be long.The message can be “Too many sign-in attempts. Wait before requesting another code.” It can also be “Telegram is limiting sign-in attempts. Wait before requesting another code.” The second one is Telegram’s own limit.
"That sign-in timed out. Start again and Telegram will send a new code."
A sign-in stays open for 15 minutes. Start again from her phone number, and have the creator ready for the new code.“This sign-in expired. Send a new code to try again.” and “There is no sign-in waiting for that. Start again from her phone number.” have the same fix.
"Telegram sign-in finished, but the account is still unavailable. Contact support before trying again."
Telegram accepted the sign-in, but her account did not come online within a minute. Do not start again. Email support@onlyx.ai and include her name.
"Reconnect the same Telegram account to keep its conversations."
Someone signed in a different Telegram account. Reconnect with the account that shows on her profile card.
"Resolve this account's restriction in Telegram before reconnecting."
Telegram banned or froze her account. OnlyX cannot sign it in until Telegram lifts that. Her profile card says which one. Only Telegram support can lift a freeze.
"The account's phone number is unavailable. Contact support to reconnect it."
OnlyX does not have the number of this account, so it cannot send a code. Email support@onlyx.ai and include her name.
"Couldn’t check an earlier sign-in. Close this window and try again."
OnlyX could not read the sign-in that was already in progress. Close the window, then open it again.
