Give a Telegram creator a managed account that is already signed in. You pick it from a list, and she is connected at once, with no code to type.
Owners and adminsA managed account is a Telegram account that OnlyX has ready and already signed in. When you pick one for a creator, she is connected at once: nobody types a phone number or a code.
In OnlyX, click Creators. Then click Add creator.The Add creator account window opens.
2
Name her and pick Telegram
In the Display name field, enter the name your team knows her by. Under Platform, click Telegram.The Account field appears. Use a managed account is already picked.
3
Add her
Click Connect.OnlyX adds her and opens her page. The Connect Telegram window opens on top of it. It shows “Finding available accounts…”, then a list of accounts.
4
Pick an account
Click one of the accounts in the list. Each row shows the account’s name, its @username and part of its phone number. A tick marks the account you picked.
1 Managed account is picked · 2 The account you chose · 3 Connect account
5
Connect the account
Click Connect account.The window title changes to Telegram connected. It shows the account’s Telegram name and @username.
6
Choose how fans see her
To change the name, @username, bio and photo that fans see, click Edit profile. See Edit a Telegram creator’s profile. To do it later, click Done.
7
Check her page
On her Overview, her profile card shows Connected, the account’s @username and On a managed account. The first setup step, Connect the account, is done.
1 The account is connected · 2 It is a managed account
Connecting does not change the Display name you gave her. OnlyX shows the account’s Telegram name on her profile card, after “On Telegram:”.
If a Telegram creator has no account yet, her Overview shows a Connect Telegram card with the text “Choose a managed account or sign in with your phone.”
1
Open the Connect Telegram window
In OnlyX, click Creators. Then click the creator. On her Overview, click Connect Telegram.You can also click Connect Telegram on the first step of her setup.
Her fans arrive in the Master Inbox as they message her on Telegram. To get her ready to sell, also connect her Stripe account and upload her photos and videos. See Telegram creators: how they differ.A creator keeps her managed account. There is no button to swap it for another one. If you delete the creator, the account goes back to the pool.
"No managed accounts are available right now. Try again, or connect your own Telegram account."
No free account is ready at the moment. Click Refresh accounts to look again. You can also click Your own account and sign in with her own number. See Connect her own Telegram account.If the list stays empty, email support@onlyx.ai.
"Another creator took that account a moment ago."
Someone connected the same account to another creator a moment before you. The message can also read “Another creator is already using that account.” Pick a different account, then click Connect account again.
The message says the account "cannot be connected"
The account is not active on Telegram right now, so OnlyX refused it. Pick a different account.
"Sign-in finished, but Telegram has not confirmed the connection. Close this window and check the account status."
The account is now hers, but Telegram has not said that it is online yet. Close the window. Then look at the status on her profile card. If it does not show Connected after a few minutes, email support@onlyx.ai.
The window shows an error instead of a list of accounts
OnlyX could not read the list of managed accounts. Close the window and try again in a few minutes. If the error comes back, email support@onlyx.ai and include the message you see.
The card says "Couldn’t load the account. Try again."
OnlyX could not read her account. Click Try again on the card.
I don't see Connect Telegram
Chatters and content VAs cannot connect an account. Ask an owner or admin. If her profile card already shows On a managed account or On her own account, she already has an account.
Her profile card shows Signed out or Disconnected
The account stopped working on Telegram. A line under the status can say why.Reconnect sends a code to the account’s phone number. If you do not have that phone, email support@onlyx.ai and include her name. For the steps, see Connect her own Telegram account.
