> ## Documentation Index
> Fetch the complete documentation index at: https://help.onlyx.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> You are reading OnlyX Help: the OnlyX Help Center and the OnlyX developer documentation. OnlyX is an AI chatting and CRM platform for OnlyFans agencies. Its AI chatter is called Hugo in the app.
> Pages at the site root (for example /inbox/..., /hugo/..., /billing/...) are Help Center articles for agency owners, admins, chatters and creators who use the app at app.onlyx.ai. Words in bold are the exact button, menu and label names the app shows; keep them exactly as written. When these pages do not answer a question, the person can email support at support@onlyx.ai.
> Pages under /developers are the developer documentation. REST API base URL: https://api.onlyx.ai/v1 (authenticate with `Authorization: Bearer <API key>`; keys start with onx_sk_ and are created in app.onlyx.ai under Settings > API & MCP). MCP server: https://mcp.onlyx.ai/mcp (OAuth, or a Bearer API key). In the API the AI chatter is `ai` on the wire. Money is integer US cents in fields ending in Cents; timestamps are UTC ISO-8601.
> Rules for assistants acting on a user's behalf: discover ids with list calls and never invent them; before any call that reaches a real fan or the live OnlyFans account (sending a message, releasing a chat to the AI, turning AI on for a chat, resolving a hand-off, turning review mode off, changing the welcome message, creating a tracking link) show the user the exact content and get explicit confirmation; send every POST with an Idempotency-Key and reuse it on retry; never resend a message whose delivery status is unconfirmed; never ask a creator for her OnlyFans password or codes - she signs in herself through a connect link and the OnlyX Login app.

# OnlyX Help Center

> Guides for OnlyFans agencies using OnlyX: connect creators, set up Hugo, work the inbox, read your numbers and manage billing.

<div className="hc-home">
  <section className="hc-hero not-prose" aria-labelledby="hc-title">
    <div className="hc-hero-inner">
      <h1 id="hc-title" className="hc-title">How can we help?</h1>
      <p className="hc-subtitle">Clear, step-by-step guides for agency owners, admins, chatters and creators.</p>

      <div className="hc-search-row">
        <button type="button" data-search-trigger aria-label="Search help articles" className="hc-search">
          <Icon icon="search" size={18} className="hc-search-icon" />

          <span className="hc-search-text">Search help articles</span>
          <kbd className="hc-kbd" data-kbd-hint aria-hidden="true">⌘K</kbd>
        </button>

        <button type="button" id="hc-ask-ai" data-assistant-trigger aria-label="Ask AI a question about OnlyX" className="hc-ask">
          <Icon icon="sparkles" size={17} className="hc-ask-icon" />

          <span>Ask AI</span>
        </button>
      </div>

      <div className="hc-chips">
        <span className="hc-chips-label" id="hc-chips-label">Popular searches</span>

        <div className="hc-chip-list" role="group" aria-labelledby="hc-chips-label">
          <button type="button" data-popular-search data-term="connect a creator" aria-label="Search for connect a creator" className="hc-chip">connect a creator</button>
          <button type="button" data-popular-search data-term="take over a chat" aria-label="Search for take over a chat" className="hc-chip">take over a chat</button>
          <button type="button" data-popular-search data-term="add credits" aria-label="Search for add credits" className="hc-chip">add credits</button>
          <button type="button" data-popular-search data-term="face check" aria-label="Search for face check" className="hc-chip">face check</button>
          <button type="button" data-popular-search data-term="Hugo is not replying" aria-label="Search for Hugo is not replying" className="hc-chip">Hugo is not replying</button>
        </div>
      </div>
    </div>
  </section>

  <div className="hc-body">
    <section className="hc-section not-prose" aria-labelledby="hc-roles-title">
      <div className="hc-section-head">
        <h2 id="hc-roles-title" className="hc-h2">Start with your role</h2>
      </div>

      <div className="hc-roles">
        <div className="hc-role">
          <div className="hc-role-head">
            <span className="hc-role-icon">
              <Icon icon="building-2" size={20} />
            </span>

            <div>
              <h3 className="hc-h3">I run an agency</h3>
              <p className="hc-role-who">Owners and admins</p>
            </div>
          </div>

          <p className="hc-role-text">Set up your workspace, connect your creators, get Hugo ready to sell and invite your team.</p>

          <ul className="hc-role-links">
            <li><a href="/getting-started"><span>Getting started</span><Icon icon="arrow-right" size={15} /></a></li>
            <li><a href="/connecting"><span>Connect OnlyFans accounts</span><Icon icon="arrow-right" size={15} /></a></li>
            <li><a href="/hugo"><span>Set up Hugo</span><Icon icon="arrow-right" size={15} /></a></li>
            <li><a href="/billing"><span>Billing and credits</span><Icon icon="arrow-right" size={15} /></a></li>
          </ul>
        </div>

        <div className="hc-role">
          <div className="hc-role-head">
            <span className="hc-role-icon">
              <Icon icon="messages-square" size={20} />
            </span>

            <div>
              <h3 className="hc-h3">I'm a chatter</h3>
              <p className="hc-role-who">Everyone who answers fans</p>
            </div>
          </div>

          <p className="hc-role-text">Work the inbox, take over a chat from Hugo, handle escalations and send PPVs.</p>

          <ul className="hc-role-links">
            <li><a href="/inbox"><span>Work the inbox</span><Icon icon="arrow-right" size={15} /></a></li>
            <li><a href="/team"><span>Join your team</span><Icon icon="arrow-right" size={15} /></a></li>
            <li><a href="/onlyfans-tools"><span>Vault and earnings</span><Icon icon="arrow-right" size={15} /></a></li>
            <li><a href="/account"><span>Your account and security</span><Icon icon="arrow-right" size={15} /></a></li>
          </ul>
        </div>
      </div>

      <p className="hc-creator-note">
        <Icon icon="user-round" size={16} />

        <span>Are you a creator with a link from your agency? <a href="/for-creators">Get sign-in help for creators</a></span>
      </p>
    </section>

    <section className="hc-section" aria-labelledby="hc-popular-title">
      <div className="hc-section-head not-prose">
        <h2 id="hc-popular-title" className="hc-h2">Popular articles</h2>
      </div>

      <div className="hc-popular">
        <Card title="Quick start: from sign-up to Hugo answering" icon="rocket" href="/getting-started/quick-start" horizontal>
          The shortest path from a new workspace to Hugo answering your first creator's fans and selling her content.
        </Card>

        <Card title="Build your first collection" icon="layers" href="/ai-content/build-your-first-collection" horizontal>
          Set up a collection by hand: name it, add levels with prices, and place a teaser and paid files from the vault so Hugo can sell them.
        </Card>

        <Card title="Take over a conversation and give it back" icon="inbox" href="/inbox/take-over-and-resume-hugo" horizontal>
          Answer a fan yourself, then give the conversation back to Hugo when you are done.
        </Card>

        <Card title="Send your creator a setup link" icon="plug" href="/connecting/send-a-setup-link" horizontal>
          Copy the creator's setup link and send it to her, so she signs in to OnlyFans herself in the OnlyX Login app. No password sharing.
        </Card>

        <Card title="Why isn't Hugo replying?" icon="inbox" href="/inbox/hugo-isnt-replying" horizontal>
          See why Hugo is not answering a fan, from the conversation, the creator's setup or billing, and fix it.
        </Card>

        <Card title="How billing works" icon="wallet" href="/billing/how-billing-works" horizontal>
          What OnlyX charges for and when: 10% of the net on each PPV that Hugo sells, taken from your prepaid credits once a day.
        </Card>

        <Card title="Turn Hugo on for a creator" icon="rocket" href="/getting-started/turn-hugo-on" horizontal>
          Find Hugo's switch for a creator, and read what her Overview says: Hugo is answering, on and held back, or off.
        </Card>

        <Card title="AI Persona: tell Hugo who she is" icon="sparkles" href="/hugo/persona-identity" horizontal>
          Fill in the Identity section of AI Persona: the name, age, city, job and backstory Hugo needs to speak as the creator.
        </Card>
      </div>
    </section>

    <section className="hc-section" aria-labelledby="hc-topics-title">
      <div className="hc-section-head not-prose">
        <h2 id="hc-topics-title" className="hc-h2">Browse by topic</h2>
      </div>

      <div className="hc-topics">
        <Card title="Getting started" icon="rocket" href="/getting-started" cta="12 articles">
          Create your agency account, add your first creator and get Hugo answering fans.
        </Card>

        <Card title="Connecting OnlyFans accounts" icon="plug" href="/connecting" cta="10 articles">
          Connect a creator's OnlyFans account, pass the face check and reconnect a creator who signed out.
        </Card>

        <Card title="For creators" icon="user-round" href="/for-creators" cta="6 articles">
          Pages to send to your creators: sign in with OnlyX Login, set up Happ and record a voice sample.
        </Card>

        <Card title="Telegram creators" icon="send" href="/telegram" cta="7 articles">
          Connect a Telegram creator, set up Stripe payments and upload her media.
        </Card>

        <Card title="Setting up Hugo" icon="sparkles" href="/hugo" cta="11 articles">
          Teach Hugo who each creator is, how she writes and what she will never do.
        </Card>

        <Card title="AI Content" icon="layers" href="/ai-content" cta="7 articles">
          Choose what Hugo can sell: build collections, set levels and prices, and fix what he cannot send.
        </Card>

        <Card title="OnlyFans tools" icon="wrench" href="/onlyfans-tools" cta="7 articles">
          Use each OnlyFans creator's vault, earnings, fans and tracking links.
        </Card>

        <Card title="Inbox" icon="inbox" href="/inbox" cta="20 articles">
          Answer fans, take over from Hugo, handle escalations and send PPVs from one inbox.
        </Card>

        <Card title="Dashboard & Analytics" icon="chart-line" href="/analytics" cta="9 articles">
          Read your earnings, fans and chat activity, and see what is waiting on you.
        </Card>

        <Card title="Billing & credits" icon="wallet" href="/billing" cta="6 articles">
          See how billing works, add credits with USDT or USDC, and keep Hugo selling.
        </Card>

        <Card title="Team & workspace" icon="users" href="/team" cta="6 articles">
          Invite your team, choose their roles and pick which creators each person works on.
        </Card>

        <Card title="Account, security & notifications" icon="shield" href="/account" cta="8 articles">
          Keep your account safe with two-factor authentication, and choose the alerts you get.
        </Card>

        <Card title="Referrals & developers" icon="gift" href="/referrals-and-developers" cta="5 articles">
          Earn with your referral link, and connect OnlyX to AI assistants and your own tools.
        </Card>
      </div>
    </section>

    <section className="hc-help not-prose" aria-labelledby="hc-help-title">
      <div className="hc-help-main">
        <span className="hc-help-icon">
          <Icon icon="life-buoy" size={22} />
        </span>

        <div className="hc-help-copy">
          <h2 id="hc-help-title" className="hc-h3">Still need help?</h2>
          <p>Email <a href="mailto:support@onlyx.ai">[support@onlyx.ai](mailto:support@onlyx.ai)</a>. Include your workspace name, what you see on the screen and about when it happened. Never send your password or an invitation link.</p>
        </div>

        <a className="hc-help-button" href="mailto:support@onlyx.ai">
          <Icon icon="mail" size={16} />

          <span>Email support</span>
        </a>
      </div>

      <div className="hc-help-dev">
        <Icon icon="code" size={15} />

        <span>Developers:</span>
        <a href="/developers">API and MCP docs</a>
      </div>
    </section>
  </div>
</div>