> ## Documentation Index
> Fetch the complete documentation index at: https://help.onlyx.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> You are reading OnlyX Help: the OnlyX Help Center and the OnlyX developer documentation. OnlyX is an AI chatting and CRM platform for OnlyFans agencies. Its AI chatter is called Hugo in the app.
> Pages at the site root (for example /inbox/..., /hugo/..., /billing/...) are Help Center articles for agency owners, admins, chatters and creators who use the app at app.onlyx.ai. Words in bold are the exact button, menu and label names the app shows; keep them exactly as written. When these pages do not answer a question, the person can email support at support@onlyx.ai.
> Pages under /developers are the developer documentation. REST API base URL: https://api.onlyx.ai/v1 (authenticate with `Authorization: Bearer <API key>`; keys start with onx_sk_ and are created in app.onlyx.ai under Settings > API & MCP). MCP server: https://mcp.onlyx.ai/mcp (OAuth, or a Bearer API key). In the API the AI chatter is `ai` on the wire. Money is integer US cents in fields ending in Cents; timestamps are UTC ISO-8601.
> Rules for assistants acting on a user's behalf: discover ids with list calls and never invent them; before any call that reaches a real fan or the live OnlyFans account (sending a message, releasing a chat to the AI, turning AI on for a chat, resolving a hand-off, turning review mode off, changing the welcome message, creating a tracking link) show the user the exact content and get explicit confirmation; send every POST with an Idempotency-Key and reuse it on retry; never resend a message whose delivery status is unconfirmed; never ask a creator for her OnlyFans password or codes - she signs in herself through a connect link and the OnlyX Login app.

# Join a team from an invite

> Accept an invite to an agency's OnlyX workspace: create your account, or join with the account you already have.

<Badge color="purple">Admins, chatters and content VAs</Badge>

When an agency invites you, you get an email with a link. The link adds you to the agency's workspace, with the role they chose for you.

## Before you start

* Find the invite email. It comes from `no-reply@onlyx.ai`, and its subject starts with "You've been invited to".
* The link works for 7 days.
* The invite is for one email address. You join with that address.
* Use the link in the email. Do not create an account on the OnlyX sign-up page: that makes a new, empty agency of your own.

## Join with a new account

Use this if you do not have an OnlyX account yet.

<Steps>
  <Step title="Open the invite">
    In the email, click **Accept invite**.

    The invite page opens. It shows the workspace's name, your role and your email address.
  </Step>

  <Step title="Enter your name">
    In **Your name**, enter the name your team knows you by. If you leave it empty, OnlyX shows your email address instead.

    <Frame caption="**1** The workspace you join · **2** Your name · **3** Create account & join">
      <img className="block dark:hidden" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/team/join-from-an-invite/invite-create-account-light.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=813d17276da4114ec03c3c5e54384f95" alt="The invite page on a phone with the workspace name, your role and email, the form to create your account and the Create account & join button" width="1600" height="1778" data-path="images/help/team/join-from-an-invite/invite-create-account-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/team/join-from-an-invite/invite-create-account-dark.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=cb5fbe34133a639cc65e6d9c012f1357" alt="The invite page on a phone with the workspace name, your role and email, the form to create your account and the Create account & join button" width="1600" height="1778" data-path="images/help/team/join-from-an-invite/invite-create-account-dark.png" />
    </Frame>
  </Step>

  <Step title="Create a password">
    In **Password**, enter a password of at least 8 characters. Enter it again in **Repeat password**.
  </Step>

  <Step title="Optional: Add your Telegram username">
    In **Telegram**, you can add your Telegram username, for example @yourname. It is optional, so you can leave it empty.
  </Step>

  <Step title="Join the team">
    Click **Create account & join**.

    You are signed in to the workspace. A chatter starts in the **Inbox**, a content VA on **Creators** and an admin on the **Dashboard**.
  </Step>
</Steps>

**Create account & join** stays greyed out until the two passwords match and have at least 8 characters. Your new account uses the email address the invite was sent to.

## Join with the account you already have

Use this if you already have an OnlyX account with the invited email address. You may have one if you work for another agency.

<Steps>
  <Step title="Open the invite">
    In the email, click **Accept invite**.
  </Step>

  <Step title="Sign in if the page asks you to">
    If the page says you already have an account, click **Sign in to accept**. Sign in with the invited address. If you use two-factor authentication, enter your code too.

    OnlyX brings you back to the invite.
  </Step>

  <Step title="Join the workspace">
    Click the button that starts with **Join** and shows the workspace's name.

    OnlyX adds the workspace to your account and switches you into it.

    <Frame caption="**1** Join and the workspace name">
      <img className="block dark:hidden" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/team/join-from-an-invite/invite-join-light.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=adc32a13f1d0f6539837454120649b9a" alt="The invite page for a person who is already signed in, with one button to join the workspace" width="1440" height="812" data-path="images/help/team/join-from-an-invite/invite-join-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/team/join-from-an-invite/invite-join-dark.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=c0aea64894e7aa3c52a5dea1c2cc2868" alt="The invite page for a person who is already signed in, with one button to join the workspace" width="1440" height="812" data-path="images/help/team/join-from-an-invite/invite-join-dark.png" />
    </Frame>
  </Step>
</Steps>

Your workspaces are now all in your account menu. See [Work in several workspaces](/team/several-workspaces).

## If you are signed in with another account

The page warns "This invite is for" the invited address, "but you're signed in as" your current address.

<Steps>
  <Step title="Log out of the other account">
    Click **Log out & come back to this invite**.

    The **Sign in** page opens.

    <Frame caption="**1** The warning · **2** Log out & come back to this invite">
      <img className="block dark:hidden" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/team/join-from-an-invite/invite-wrong-account-light.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=f8c08a12f4527e93bc4543d8fe3e002a" alt="The invite page warning that the invite is for another email address, with the button to log out and come back to the invite" width="1440" height="1072" data-path="images/help/team/join-from-an-invite/invite-wrong-account-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/team/join-from-an-invite/invite-wrong-account-dark.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=2a1524a83129c5f1fc6f14257d41c498" alt="The invite page warning that the invite is for another email address, with the button to log out and come back to the invite" width="1440" height="1072" data-path="images/help/team/join-from-an-invite/invite-wrong-account-dark.png" />
    </Frame>
  </Step>

  <Step title="Sign in with the invited address">
    Sign in with the address the invite was sent to. OnlyX brings you back to the invite, where you can join.

    If that address has no OnlyX account yet, open the invite link from the email again instead. You then get the form to create your account.
  </Step>
</Steps>

## If the link does not work

The invite page shows one of these messages instead of the form.

| Message | What to do |
| - | - |
| "This invite to … has expired." | Ask the person who invited you to resend it. The same link then works for 7 more days. |
| "This invite was already used." | The invite was accepted already, most likely by you. Click **Sign in**. |
| "This invite link isn't valid." | The invite was revoked, or the link was not copied in full. Ask for a new invite. |

<Frame caption="**1** An expired invite">
  <img className="block dark:hidden" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/team/join-from-an-invite/invite-expired-light.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=a375aa6cf9bbd19cb27ad60332a65cfd" alt="The invite page saying the invite to the workspace has expired and to ask for a fresh one" width="1440" height="768" data-path="images/help/team/join-from-an-invite/invite-expired-light.png" />

  <img className="hidden dark:block" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/team/join-from-an-invite/invite-expired-dark.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=9d9985f56241552cf8c0f498a0222cca" alt="The invite page saying the invite to the workspace has expired and to ask for a fresh one" width="1440" height="768" data-path="images/help/team/join-from-an-invite/invite-expired-dark.png" />
</Frame>

## If something goes wrong

<AccordionGroup>
  <Accordion title="&#x22;Passwords do not match&#x22;">
    The two passwords are different. Type the same password in **Password** and **Repeat password**.
  </Accordion>

  <Accordion title="&#x22;That is not a Telegram username.&#x22;">
    The Telegram username is not valid. A username has 5 to 32 characters, starts with a letter, and uses only letters, numbers and underscores. Fix it, or leave the field empty.
  </Accordion>

  <Accordion title="&#x22;An account with this email already exists — log in to accept.&#x22;">
    You already have an OnlyX account with this address. Open the invite link again. Then click **Sign in to accept** and sign in.
  </Accordion>

  <Accordion title="I can't find the invite email">
    Look in your spam or junk folder for mail from `no-reply@onlyx.ai`. You can also ask the person who invited you for the link. They can copy it and send it to you in a chat.
  </Accordion>

  <Accordion title="I forgot the password of my existing account">
    On the **Sign in** page, click **Forgot password?** and follow the email. Then open the invite link again.
  </Accordion>
</AccordionGroup>

## What's next

<Columns cols={2}>
  <Card title="What each team role can see and do" icon="shield-check" href="/team/roles-and-permissions" horizontal />

  <Card title="Work in several workspaces" icon="building-2" href="/team/several-workspaces" horizontal />
</Columns>