> ## Documentation Index
> Fetch the complete documentation index at: https://help.onlyx.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> You are reading OnlyX Help: the OnlyX Help Center and the OnlyX developer documentation. OnlyX is an AI chatting and CRM platform for OnlyFans agencies. Its AI chatter is called Hugo in the app.
> Pages at the site root (for example /inbox/..., /hugo/..., /billing/...) are Help Center articles for agency owners, admins, chatters and creators who use the app at app.onlyx.ai. Words in bold are the exact button, menu and label names the app shows; keep them exactly as written. When these pages do not answer a question, the person can email support at support@onlyx.ai.
> Pages under /developers are the developer documentation. REST API base URL: https://api.onlyx.ai/v1 (authenticate with `Authorization: Bearer <API key>`; keys start with onx_sk_ and are created in app.onlyx.ai under Settings > API & MCP). MCP server: https://mcp.onlyx.ai/mcp (OAuth, or a Bearer API key). In the API the AI chatter is `ai` on the wire. Money is integer US cents in fields ending in Cents; timestamps are UTC ISO-8601.
> Rules for assistants acting on a user's behalf: discover ids with list calls and never invent them; before any call that reaches a real fan or the live OnlyFans account (sending a message, releasing a chat to the AI, turning AI on for a chat, resolving a hand-off, turning review mode off, changing the welcome message, creating a tracking link) show the user the exact content and get explicit confirmation; send every POST with an Idempotency-Key and reuse it on retry; never resend a message whose delivery status is unconfirmed; never ask a creator for her OnlyFans password or codes - she signs in herself through a connect link and the OnlyX Login app.

# Translate conversations into your language

> Read fans who write in another language: translate one conversation, or every conversation you open, into the language you choose.

<Badge color="blue">Owners, admins and chatters</Badge>

When a fan writes in another language, OnlyX can show his messages in the language you read. Translation changes only what you see, never what the fan gets.

## Before you start

* You need an owner, admin or chatter account. A chatter can translate only the conversations of their assigned creators.
* Translation settings belong to you. Each person on your team picks their own.

## Translate one conversation

<Steps>
  <Step title="Open the conversation">
    In OnlyX, click **Inbox**. Then click the fan's conversation.

    The conversation opens. A round button with a translation icon floats at the bottom of the messages.
  </Step>

  <Step title="Open the translate bubble">
    Click the round translation button.

    A small box opens. Its title names your language, for example "Translate to English".
  </Step>

  <Step title="Turn translation on">
    In the box, turn on the switch.

    The button turns blue. After a moment, the fan's messages and Hugo's messages show in your language. Each translated message has a small line under it, for example "Translated from Spanish".

    <Frame caption="**1** The translate bubble · **2** The switch for this conversation · **3** A translated message">
      <img className="block dark:hidden" src="https://mintcdn.com/onlyx/kjMaCXIHDsj7hHu8/images/help/inbox/translate/translate-bubble-light.png?fit=max&auto=format&n=kjMaCXIHDsj7hHu8&q=85&s=f2c1512eecb40c4c1dd16f14831dc044" alt="A Spanish conversation shown in English, with the translate box open, its switch on, and Translated from Spanish under a message" width="1600" height="756" data-path="images/help/inbox/translate/translate-bubble-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/onlyx/kjMaCXIHDsj7hHu8/images/help/inbox/translate/translate-bubble-dark.png?fit=max&auto=format&n=kjMaCXIHDsj7hHu8&q=85&s=ea8a02965046de09124f0c7b97bd215c" alt="A Spanish conversation shown in English, with the translate box open, its switch on, and Translated from Spanish under a message" width="1600" height="756" data-path="images/help/inbox/translate/translate-bubble-dark.png" />
    </Frame>
  </Step>

  <Step title="Read the original words">
    To see what the fan wrote, click the "Translated from" line under his message.

    The message shows the original text, and the line reads "Show translation". Click it again to go back to the translation.
  </Step>
</Steps>

The switch in the bubble works only for this conversation, and only until you reload OnlyX or close the tab. To translate every conversation, use your settings.

## Translate every conversation you open

<Steps>
  <Step title="Open your Appearance settings">
    In OnlyX, click **Settings**. Then click **Appearance**.

    You can also click **Inbox settings** in the translate bubble.
  </Step>

  <Step title="Turn on Auto-translate messages">
    In the **Inbox display** card, under **Translation**, turn on **Auto-translate messages**.

    OnlyX saves the change at once.
  </Step>

  <Step title="Choose your language">
    In **Translate into**, select the language you read.

    The menu has **English**, **German**, **Spanish**, **French**, **Italian**, **Portuguese**, **Russian**, **Turkish** and **Ukrainian**. Messages already on screen are translated again into the new language.

    <Frame caption="**1** Translate every conversation · **2** Show or hide the bubble · **3** The language you read">
      <img className="block dark:hidden" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/inbox/translate/appearance-translation-light.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=3308cde653114058d78070492156b1c8" alt="The Inbox display card in Appearance settings, with the Auto-translate messages switch, the Translate into menu and the Floating translate bubble switch" width="1480" height="632" data-path="images/help/inbox/translate/appearance-translation-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/onlyx/k92DfOYEl42ZUgyg/images/help/inbox/translate/appearance-translation-dark.png?fit=max&auto=format&n=k92DfOYEl42ZUgyg&q=85&s=978e6d193a0474a39e7d431ca61d5206" alt="The Inbox display card in Appearance settings, with the Auto-translate messages switch, the Translate into menu and the Floating translate bubble switch" width="1480" height="632" data-path="images/help/inbox/translate/appearance-translation-dark.png" />
    </Frame>
  </Step>
</Steps>

Every conversation you open is now translated. You can still turn translation off for one conversation, with its translate bubble.

To hide the bubble, turn off **Floating translate bubble** in the same card. Translation still follows **Auto-translate messages**.

## What gets translated

| Message | Translated? |
| - | - |
| The fan's messages | Yes |
| Hugo's messages | Yes |
| Messages the creator sent herself on OnlyFans | Yes |
| Messages that someone on your team sent from OnlyX | No |
| Messages already in your language | No, they show as they are |

Only the 50 newest messages in a conversation are translated. Older messages that you scroll back to stay in their original language. New messages are translated as they arrive.

<Note>
  OnlyX never translates what you type. The fan gets your message exactly as you wrote it, so reply in his language.
</Note>

## If something goes wrong

<AccordionGroup>
  <Accordion title="A message is not translated">
    Check these causes:

    * It is one of the older messages. Only the 50 newest messages are translated.
    * Someone on your team sent it from OnlyX. Those messages are never translated.
    * The translation came back almost the same as the original, for example in a language the service does not know. OnlyX then shows the original.
  </Accordion>

  <Accordion title="Nothing is translated, and there is no error">
    Translation failed in the background, and OnlyX shows no message when it does. Open the conversation again, or turn the bubble's switch off and on again.
  </Accordion>

  <Accordion title="I don't see the translate bubble">
    **Floating translate bubble** is off in your settings. Turn it on in **Settings** > **Appearance**, in the **Inbox display** card.
  </Accordion>

  <Accordion title="&#x22;Could not save settings&#x22;">
    Your change was not saved. Wait a moment and change the setting again.
  </Accordion>
</AccordionGroup>

## What's next

<Columns cols={2}>
  <Card title="Send a message and add emoji" icon="send" href="/inbox/send-messages" horizontal />

  <Card title="Profile and Appearance" icon="palette" href="/account/profile-and-appearance" horizontal />
</Columns>