> ## Documentation Index
> Fetch the complete documentation index at: https://help.onlyx.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> You are reading OnlyX Help: the OnlyX Help Center and the OnlyX developer documentation. OnlyX is an AI chatting and CRM platform for OnlyFans agencies. Its AI chatter is called Hugo in the app.
> Pages at the site root (for example /inbox/..., /hugo/..., /billing/...) are Help Center articles for agency owners, admins, chatters and creators who use the app at app.onlyx.ai. Words in bold are the exact button, menu and label names the app shows; keep them exactly as written. When these pages do not answer a question, the person can email support at support@onlyx.ai.
> Pages under /developers are the developer documentation. REST API base URL: https://api.onlyx.ai/v1 (authenticate with `Authorization: Bearer <API key>`; keys start with onx_sk_ and are created in app.onlyx.ai under Settings > API & MCP). MCP server: https://mcp.onlyx.ai/mcp (OAuth, or a Bearer API key). In the API the AI chatter is `ai` on the wire. Money is integer US cents in fields ending in Cents; timestamps are UTC ISO-8601.
> Rules for assistants acting on a user's behalf: discover ids with list calls and never invent them; before any call that reaches a real fan or the live OnlyFans account (sending a message, releasing a chat to the AI, turning AI on for a chat, resolving a hand-off, turning review mode off, changing the welcome message, creating a tracking link) show the user the exact content and get explicit confirmation; send every POST with an Idempotency-Key and reuse it on retry; never resend a message whose delivery status is unconfirmed; never ask a creator for her OnlyFans password or codes - she signs in herself through a connect link and the OnlyX Login app.

# Find, sort and label your creators

> Search, sort and switch how your creator roster looks, and give an OnlyFans creator a label and color tag your team sees.

<Badge color="gray">Everyone</Badge>

Search, sort and switch how your creator roster looks. Owners and admins can also give an OnlyFans creator a label and color tag that only your team sees.

## Before you start

* Searching, sorting and switching between grid and list work for every role.
* To change a label or color tag, you need an owner or admin account.
* A chatter or content VA works only the creators an admin assigned to them. See [Manage members, assignments and invites](/team/manage-members).

## Search, sort and switch how the roster looks

<Steps>
  <Step title="Open Creators">
    In OnlyX, click **Creators**. On a phone, **Creators** is under **More**.

    The roster opens.
  </Step>

  <Step title="Search for a creator">
    In the search box, type part of her label, her handle or her OnlyFans display name.

    The roster narrows to what matches. The search box is not saved: it clears when you leave the page.
  </Step>

  <Step title="Choose a sort order">
    Open the sort menu and select **Date added**, **Revenue** or **Name**.

    **Date added** shows the newest creator first. **Revenue** shows the highest earner first. **Name** sorts from A to Z. None of the three has a button to reverse the order.
  </Step>

  <Step title="Optional: Switch grid or list">
    On a computer, click the grid icon or the list icon, next to the sort menu.

    Grid shows creator cards. List shows compact rows. OnlyX saves your sort order and your grid-or-list choice for next time. On a phone, OnlyX always shows the grid, and there is no switch to change it.

    <Frame caption="**1** Search · **2** Sort by Date added, Revenue or Name · Small box: grid or list">
      <img className="block dark:hidden" src="https://mintcdn.com/onlyx/akmH8df7XqoMZKwu/images/help/getting-started/organize-creators/roster-controls-light.png?fit=max&auto=format&n=akmH8df7XqoMZKwu&q=85&s=7f0244551969052585a1da14d4f36bad" alt="The Creators page with the search box, the sort menu and the grid and list switch above a list of creators" width="1600" height="542" data-path="images/help/getting-started/organize-creators/roster-controls-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/onlyx/akmH8df7XqoMZKwu/images/help/getting-started/organize-creators/roster-controls-dark.png?fit=max&auto=format&n=akmH8df7XqoMZKwu&q=85&s=605bed12ee71cc5badc73b63022d009e" alt="The Creators page with the search box, the sort menu and the grid and list switch above a list of creators" width="1600" height="542" data-path="images/help/getting-started/organize-creators/roster-controls-dark.png" />
    </Frame>
  </Step>
</Steps>

## Change a creator's label and color tag

<Note>
  This works for an OnlyFans creator. For a Telegram creator, the pencil opens her Telegram profile instead. See [Edit a Telegram creator's profile](/telegram/edit-the-profile).
</Note>

<Steps>
  <Step title="Open her Overview">
    In OnlyX, click **Creators**. Then click the creator.

    Her **Overview** opens.
  </Step>

  <Step title="Open the label editor">
    Next to her name, click the pencil.

    The **Label and color tag** dialog opens, filled in with her current label and colour.

    <Frame caption="**1** Label, up to 120 characters · **2** Color tag · **3** Save">
      <img className="block dark:hidden" src="https://mintcdn.com/onlyx/akmH8df7XqoMZKwu/images/help/getting-started/organize-creators/label-dialog-light.png?fit=max&auto=format&n=akmH8df7XqoMZKwu&q=85&s=80a464b186e123b83910b3aa3f40d0aa" alt="The Label and color tag dialog for an OnlyFans creator, with the Label field, eight color swatches and the Save button" width="1440" height="812" data-path="images/help/getting-started/organize-creators/label-dialog-light.png" />

      <img className="hidden dark:block" src="https://mintcdn.com/onlyx/akmH8df7XqoMZKwu/images/help/getting-started/organize-creators/label-dialog-dark.png?fit=max&auto=format&n=akmH8df7XqoMZKwu&q=85&s=9c0f9e21cf654aae653a3d78f93342fe" alt="The Label and color tag dialog for an OnlyFans creator, with the Label field, eight color swatches and the Save button" width="1440" height="812" data-path="images/help/getting-started/organize-creators/label-dialog-dark.png" />
    </Frame>
  </Step>

  <Step title="Change her label">
    In the **Label** field, enter the name your team uses for her. It can be up to 120 characters, and it cannot be empty.

    This name and the color tag are for your team only. OnlyFans' own name for her account stays exactly as it is.
  </Step>

  <Step title="Optional: Pick a color tag">
    Under **Color tag**, click a colour.

    The colour marks her conversations and cards across OnlyX.
  </Step>

  <Step title="Save">
    Click **Save**.

    The dialog closes, and a message confirms "Label saved".
  </Step>
</Steps>

## If something goes wrong

<AccordionGroup>
  <Accordion title="&#x22;No creator matches&#x22; appears">
    Your search text does not match any label, handle or OnlyFans display name OnlyX can find. Check the spelling, or clear the search box to see everyone again.
  </Accordion>

  <Accordion title="&#x22;No creators assigned to you yet&#x22;">
    You are a chatter or content VA, and an admin has not assigned any creator to you. Ask an owner or admin to assign one in **Settings** > **Members**.
  </Accordion>

  <Accordion title="I don't see the pencil next to her name">
    Only owners and admins can change a label or color tag. If you are a chatter or content VA, ask an owner or admin to make the change.
  </Accordion>

  <Accordion title="The pencil is greyed out">
    This happens only for a Telegram creator whose account is not connected yet. Connect her account first. See [Edit a Telegram creator's profile](/telegram/edit-the-profile).
  </Accordion>

  <Accordion title="Save stays greyed out">
    The **Label** field is empty. Enter a name, and **Save** becomes active.
  </Accordion>

  <Accordion title="&#x22;Could not save the label&#x22;">
    The message says why, when OnlyX knows the reason. Try again in a few minutes. If it keeps failing, email [support@onlyx.ai](mailto:support@onlyx.ai) and include the message you see.
  </Accordion>
</AccordionGroup>

## What's next

<Columns cols={2}>
  <Card title="Add your first creator" icon="user-plus" href="/getting-started/add-your-first-creator" horizontal />

  <Card title="Manage members, assignments and invites" icon="users" href="/team/manage-members" horizontal />

  <Card title="Edit a Telegram creator's profile" icon="send" href="/telegram/edit-the-profile" horizontal />
</Columns>
