> ## Documentation Index > Fetch the complete documentation index at: https://help.onlyx.ai/llms.txt > Use this file to discover all available pages before exploring further. > ## Agent Instructions > You are reading OnlyX Help: the OnlyX Help Center and the OnlyX developer documentation. OnlyX is an AI chatting and CRM platform for OnlyFans agencies. Its AI chatter is called Hugo in the app. > Pages at the site root (for example /inbox/..., /hugo/..., /billing/...) are Help Center articles for agency owners, admins, chatters and creators who use the app at app.onlyx.ai. Words in bold are the exact button, menu and label names the app shows; keep them exactly as written. When these pages do not answer a question, the person can email support at support@onlyx.ai. > Pages under /developers are the developer documentation. REST API base URL: https://api.onlyx.ai/v1 (authenticate with `Authorization: Bearer `; keys start with onx_sk_ and are created in app.onlyx.ai under Settings > API & MCP). MCP server: https://mcp.onlyx.ai/mcp (OAuth, or a Bearer API key). In the API the AI chatter is `ai` on the wire. Money is integer US cents in fields ending in Cents; timestamps are UTC ISO-8601. > Rules for assistants acting on a user's behalf: discover ids with list calls and never invent them; before any call that reaches a real fan or the live OnlyFans account (sending a message, releasing a chat to the AI, turning AI on for a chat, resolving a hand-off, turning review mode off, changing the welcome message, creating a tracking link) show the user the exact content and get explicit confirmation; send every POST with an Idempotency-Key and reuse it on retry; never resend a message whose delivery status is unconfirmed; never ask a creator for her OnlyFans password or codes - she signs in herself through a connect link and the OnlyX Login app. # Resolve a hand-off > Closes the open hand-off on this conversation, with an optional note saying what your team did. **This can reach the fan**: if the chat is still in `handoff` (nobody replied or took it over), it returns to the AI at once and the AI may answer the fan's waiting message within seconds. If your team already replied or took the chat over, it stays with your team and resolving only closes the record. Returns `404 NOT_FOUND` when the conversation has no open hand-off (so resolving twice is harmless), and `503 SENDING_DISABLED` while sending through the API is switched off. **Scope:** requires `inbox:write`. **Rate limit:** the general limit of 120 requests per 60 seconds per credential. **Idempotency:** send an `Idempotency-Key` header to make retries safe: a replay within 24 hours returns the original response with `Idempotent-Replayed: true`. **Reaches fans:** this operation can reach a real fan or change the live OnlyFans account. Confirm it with a person before calling it on their behalf. ## OpenAPI ````yaml /developers/api-reference/openapi.json post /v1/conversations/{conversationId}/handoff/resolve openapi: 3.1.0 info: contact: email: developers@onlyx.ai name: OnlyX developers url: https://docs.onlyx.ai/ description: > The OnlyX API runs your OnlyX workspace from your own code and AI tools: creators and their connection, the fan inbox, fans, vault media, statistics, the AI chatter's setup and tracking links. **Authentication.** Send an API key as `Authorization: Bearer onx_sk_…` (create one in OnlyX under Settings → API & MCP), or an OAuth access token issued to a connected app. Keys belong to the workspace, carry scopes, and can be limited to some creators. **Conventions.** JSON with camelCase fields; timestamps are ISO-8601 UTC with a `Z`; money is integer US cents (fields end in `Cents`). Lists return `{"data": [...], "hasMore": bool, "nextCursor": string|null}` and page with `limit` and `cursor`. **Scopes.** Every operation names the scope it needs in `x-required-scope` and in its description; a credential without it gets `403 INSUFFICIENT_SCOPE`. **Errors and limits.** Errors are `{"error": {"code", "message", "requestId"}}`; every response carries `X-Request-Id`. The default limit is 120 requests per 60 seconds per credential, reported in `X-RateLimit-*` headers; over it you get `429 RATE_LIMITED` with `Retry-After`. Operations with limits of their own list them in `x-rate-limits`. **Idempotency and safety.** Every write accepts an `Idempotency-Key` header (required when sending a message, adding a creator and creating a tracking link): retry with the same key and you get the original answer instead of a second action. Operations marked `x-reaches-fans: true` can reach a real fan or change the live OnlyFans account. Guides, the MCP server and more: [docs.onlyx.ai](https://docs.onlyx.ai). summary: >- Run your OnlyX workspace (creators, inbox, fans, stats and the AI chatter) from code and AI tools. title: OnlyX API version: 1.0.0 servers: - description: Production url: https://api.onlyx.ai security: - bearerAuth: [] tags: - description: 'Who you are: the workspace and credential behind a key.' name: Workspace - description: >- The creators your workspace manages: list, read, add, rename, and the AI switch. name: Creators - description: >- Connecting a creator's OnlyFans account: connect links she opens on her own device, and the connection status to poll. name: Connect - description: >- The fan inbox: list and count conversations, read state, take over, release, and the per-chat AI switch. name: Conversations - description: Read message history and send text, free media and paid messages to fans. name: Messages - description: Conversations the AI chatter handed to your team, and resolving them. name: Hand-offs - description: >- Fans, their purchases, fan lists, and your team's notes, custom names and mute flag. name: Fans - description: >- Each creator's OnlyFans vault: media ids for messages and levels, and thumbnails. name: Media - description: >- Today, revenue, audience, the cached overview report, and each creator's transaction ledger. name: Stats - description: The brief the AI chatter follows to chat as each creator. name: AI persona - description: 'The AI content ladder: folders, ladders, priced levels and their media.' name: AI content - description: >- Follow-ups, review mode, the master AI switch, and OnlyFans' welcome message. name: AI settings - description: >- OnlyFans tracking and trial links, your cost fields, and creating new links. name: Tracking links externalDocs: description: OnlyX developer documentation url: https://docs.onlyx.ai paths: /v1/conversations/{conversationId}/handoff/resolve: post: tags: - Hand-offs summary: Resolve a hand-off description: >- Closes the open hand-off on this conversation, with an optional note saying what your team did. **This can reach the fan**: if the chat is still in `handoff` (nobody replied or took it over), it returns to the AI at once and the AI may answer the fan's waiting message within seconds. If your team already replied or took the chat over, it stays with your team and resolving only closes the record. Returns `404 NOT_FOUND` when the conversation has no open hand-off (so resolving twice is harmless), and `503 SENDING_DISABLED` while sending through the API is switched off. **Scope:** requires `inbox:write`. **Rate limit:** the general limit of 120 requests per 60 seconds per credential. **Idempotency:** send an `Idempotency-Key` header to make retries safe: a replay within 24 hours returns the original response with `Idempotent-Replayed: true`. **Reaches fans:** this operation can reach a real fan or change the live OnlyFans account. Confirm it with a person before calling it on their behalf. operationId: resolveHandoff parameters: - description: The conversation id (`cnv_…`). in: path name: conversationId required: true schema: description: The conversation id (`cnv_…`). maxLength: 40 title: Conversationid type: string - $ref: '#/components/parameters/IdempotencyKey' requestBody: content: application/json: schema: anyOf: - $ref: '#/components/schemas/ResolveHandoffRequest' - type: 'null' title: Body responses: '200': content: application/json: example: conversationId: cnv_3d9e7b1a5c2f4e8d6a0b createdAt: '2026-09-25T21:41:03.000Z' creatorId: cre_8f2c1a9b0d7e4c3f2a1b fanName: Mike id: esc_5e1f2a3b4c5d6e7f8a9b label: Asks for a refund note: >- He says the video he bought does not play and wants his money back. reason: payment_dispute status: open schema: $ref: '#/components/schemas/Handoff' description: The resolved hand-off. headers: Idempotent-Replayed: $ref: '#/components/headers/Idempotent-Replayed' X-RateLimit-Limit: $ref: '#/components/headers/X-RateLimit-Limit' X-RateLimit-Remaining: $ref: '#/components/headers/X-RateLimit-Remaining' X-RateLimit-Reset: $ref: '#/components/headers/X-RateLimit-Reset' X-Request-Id: $ref: '#/components/headers/X-Request-Id' '400': content: application/json: examples: VALIDATION_ERROR: summary: VALIDATION_ERROR value: error: code: VALIDATION_ERROR message: 'note: String should have at most 300 characters' requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: $ref: '#/components/schemas/Error' description: >- The request is not valid and was not carried out. Fix it before retrying. `VALIDATION_ERROR`: the request is not valid; `message` names the field and the problem. headers: X-Request-Id: $ref: '#/components/headers/X-Request-Id' '401': $ref: '#/components/responses/Unauthorized' '403': content: application/json: examples: INSUFFICIENT_SCOPE: summary: INSUFFICIENT_SCOPE value: error: code: INSUFFICIENT_SCOPE message: This key does not have the `inbox:write` scope. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 WORKSPACE_SUSPENDED: summary: WORKSPACE_SUSPENDED value: error: code: WORKSPACE_SUSPENDED message: This workspace is suspended. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: $ref: '#/components/schemas/Error' description: >- The credential may not do this. `INSUFFICIENT_SCOPE`: the credential lacks the `inbox:write` scope (the `WWW-Authenticate` header names it; an OAuth token's message says "token" instead of "key"). `WORKSPACE_SUSPENDED`: the workspace is suspended. headers: WWW-Authenticate: $ref: '#/components/headers/WWW-Authenticate' X-Request-Id: $ref: '#/components/headers/X-Request-Id' '404': content: application/json: examples: CONVERSATION_NOT_FOUND: summary: CONVERSATION_NOT_FOUND value: error: code: CONVERSATION_NOT_FOUND message: Conversation not found. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 NOT_FOUND: summary: NOT_FOUND value: error: code: NOT_FOUND message: Not found. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: $ref: '#/components/schemas/Error' description: >- Not found. An id that does not exist, belongs to another workspace, or is outside this credential's creators all get the same answer. `CONVERSATION_NOT_FOUND`: no conversation with this `conversationId` is visible to this credential. `NOT_FOUND`: the conversation has no open hand-off (so resolving twice is harmless). headers: X-Request-Id: $ref: '#/components/headers/X-Request-Id' '409': content: application/json: examples: IDEMPOTENCY_IN_PROGRESS: summary: IDEMPOTENCY_IN_PROGRESS value: error: code: IDEMPOTENCY_IN_PROGRESS message: >- A request with this Idempotency-Key is still being processed. Retry in a few seconds. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 IDEMPOTENCY_KEY_REUSED: summary: IDEMPOTENCY_KEY_REUSED value: error: code: IDEMPOTENCY_KEY_REUSED message: >- This Idempotency-Key was already used for a different request. Use a new key for a new request. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: $ref: '#/components/schemas/Error' description: >- The request conflicts with the current state. `IDEMPOTENCY_KEY_REUSED`: this `Idempotency-Key` was already used for a different request (or by another credential). Use a new key for a new request. `IDEMPOTENCY_IN_PROGRESS`: a request with this `Idempotency-Key` is still running. Retry in a few seconds with the same key. headers: X-Request-Id: $ref: '#/components/headers/X-Request-Id' '429': $ref: '#/components/responses/RateLimited' '500': $ref: '#/components/responses/InternalError' '503': content: application/json: examples: SENDING_DISABLED: summary: SENDING_DISABLED value: error: code: SENDING_DISABLED message: >- Actions that can make the AI answer a fan are switched off through the API for now. Nothing was changed. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: $ref: '#/components/schemas/Error' description: >- Temporarily unavailable. Retry later. `SENDING_DISABLED`: actions that can make the AI answer a fan are switched off for the API. Nothing was changed. headers: X-Request-Id: $ref: '#/components/headers/X-Request-Id' components: parameters: IdempotencyKey: description: >- Optional. A unique value (8 to 64 letters, digits, `-` or `_`; a UUID is ideal) that makes a retry safe: the same key with the same request within 24 hours returns the stored response, with `Idempotent-Replayed: true`, instead of doing the work twice. The same key with a different request is `409 IDEMPOTENCY_KEY_REUSED`; while the first request still runs it is `409 IDEMPOTENCY_IN_PROGRESS`. A malformed key is `400 VALIDATION_ERROR`. example: 3b1f7c2e-9d4a-4e8b-a6c1-5f0d2e7b9a14 in: header name: Idempotency-Key required: false schema: maxLength: 64 minLength: 8 pattern: ^[A-Za-z0-9_-]{8,64}$ type: string schemas: ResolveHandoffRequest: additionalProperties: false examples: - note: Re-sent the video as a free message; fan confirmed it plays. properties: note: anyOf: - maxLength: 300 type: string - type: 'null' description: 'Optional: what your team did, up to 300 characters.' title: ResolveHandoffRequest type: object Handoff: examples: - conversationId: cnv_3d9e7b1a5c2f4e8d6a0b createdAt: '2026-09-25T21:41:03.000Z' creatorId: cre_8f2c1a9b0d7e4c3f2a1b fanName: Mike id: esc_5e1f2a3b4c5d6e7f8a9b label: Asks for a refund note: He says the video he bought does not play and wants his money back. reason: payment_dispute status: open properties: conversationId: description: The conversation that was handed off. type: string createdAt: anyOf: - type: string - type: 'null' description: When the conversation was handed off. creatorId: description: The creator of that conversation. type: string fanName: description: The fan's name, for display. type: string id: description: The hand-off id (`esc_…`). type: string label: description: >- The specific situation, for people (for example "Asks for a refund"). type: string note: anyOf: - type: string - type: 'null' description: >- A short summary of the situation when it was raised, or your team's note once resolved with one. `null` when there is none. reason: description: >- Why the AI handed off, as a stable code: `welfare`, `prohibited_request`, `real_world`, `payment_dispute`, `custom_request`, `whale_risk`, `confusion` or `failed_delivery`. More values may be added. type: string status: description: '`open` until your team resolves it.' enum: - open - resolved type: string required: - id - conversationId - creatorId - fanName - reason - label - note - status - createdAt title: Handoff type: object Error: properties: error: properties: code: description: Stable, machine-readable error code. type: string message: description: What went wrong, in a sentence for a person. type: string requestId: description: >- The id of this request (also in the `X-Request-Id` header). Quote it to support. type: string required: - code - message - requestId type: object required: - error type: object headers: Idempotent-Replayed: description: >- `true` when this response is the stored answer to an earlier request with the same `Idempotency-Key`: nothing was done again. Absent on a first answer. schema: enum: - 'true' type: string X-RateLimit-Limit: description: >- Requests allowed in the current window of the tightest limit this request counted against. example: 120 schema: type: integer X-RateLimit-Remaining: description: Requests left in that window. example: 117 schema: type: integer X-RateLimit-Reset: description: When that window resets, as Unix epoch seconds. example: 1790431380 schema: type: integer X-Request-Id: description: >- The id of this request. Your own `X-Request-Id` (8 to 64 letters, digits or `-`) is echoed back; otherwise OnlyX creates one. Also in every error body as `requestId`: quote it to support. example: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: type: string WWW-Authenticate: description: >- The authentication challenge (RFC 6750), for example `Bearer error="insufficient_scope", scope="messages:send"`. schema: type: string Retry-After: description: Seconds to wait before trying again. example: 12 schema: type: integer responses: Unauthorized: content: application/json: examples: INVALID_API_KEY: summary: INVALID_API_KEY value: error: code: INVALID_API_KEY message: The API key is invalid, expired or revoked. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 INVALID_TOKEN: summary: INVALID_TOKEN value: error: code: INVALID_TOKEN message: The access token is invalid, expired or revoked. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 UNAUTHORIZED: summary: UNAUTHORIZED value: error: code: UNAUTHORIZED message: >- Authentication required. Send your API key as `Authorization: Bearer onx_sk_…`. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: $ref: '#/components/schemas/Error' description: >- No credential was sent (`UNAUTHORIZED`), or it is invalid, expired or revoked (`INVALID_API_KEY` for API keys, `INVALID_TOKEN` for OAuth access tokens: refresh the token or reconnect the app). Too many failed attempts from one address with credentials OnlyX never issued are answered `429 RATE_LIMITED` instead. headers: WWW-Authenticate: $ref: '#/components/headers/WWW-Authenticate' X-Request-Id: $ref: '#/components/headers/X-Request-Id' RateLimited: content: application/json: examples: RATE_LIMITED: summary: RATE_LIMITED value: error: code: RATE_LIMITED message: Too many requests. Try again in 12 seconds. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: $ref: '#/components/schemas/Error' description: >- Over a rate limit (`RATE_LIMITED`). Wait `Retry-After` seconds, then retry — with the same `Idempotency-Key` for a write. headers: Retry-After: $ref: '#/components/headers/Retry-After' X-RateLimit-Limit: $ref: '#/components/headers/X-RateLimit-Limit' X-RateLimit-Remaining: $ref: '#/components/headers/X-RateLimit-Remaining' X-RateLimit-Reset: $ref: '#/components/headers/X-RateLimit-Reset' X-Request-Id: $ref: '#/components/headers/X-Request-Id' InternalError: content: application/json: examples: INTERNAL_ERROR: summary: INTERNAL_ERROR value: error: code: INTERNAL_ERROR message: Something went wrong on our side. requestId: req-3f9a1c2b7d4e5f60a1b2c3d4 schema: $ref: '#/components/schemas/Error' description: >- Something went wrong on OnlyX's side (`INTERNAL_ERROR`). Retry with backoff (reuse the `Idempotency-Key` for a write); quote `requestId` to support if it persists. headers: X-Request-Id: $ref: '#/components/headers/X-Request-Id' securitySchemes: bearerAuth: bearerFormat: onx_sk_… API key or onx_at_… access token description: >- An API key (`onx_sk_…`) created in OnlyX under Settings → API & MCP, or an OAuth access token (`onx_at_…`) issued to a connected app. Send it as `Authorization: Bearer `. API keys may also be sent as `X-API-Key: `. scheme: bearer type: http ````