> ## Documentation Index
> Fetch the complete documentation index at: https://help.onlyx.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> You are reading OnlyX Help: the OnlyX Help Center and the OnlyX developer documentation. OnlyX is an AI chatting and CRM platform for OnlyFans agencies. Its AI chatter is called Hugo in the app.
> Pages at the site root (for example /inbox/..., /hugo/..., /billing/...) are Help Center articles for agency owners, admins, chatters and creators who use the app at app.onlyx.ai. Words in bold are the exact button, menu and label names the app shows; keep them exactly as written. When these pages do not answer a question, the person can email support at support@onlyx.ai.
> Pages under /developers are the developer documentation. REST API base URL: https://api.onlyx.ai/v1 (authenticate with `Authorization: Bearer <API key>`; keys start with onx_sk_ and are created in app.onlyx.ai under Settings > API & MCP). MCP server: https://mcp.onlyx.ai/mcp (OAuth, or a Bearer API key). In the API the AI chatter is `ai` on the wire. Money is integer US cents in fields ending in Cents; timestamps are UTC ISO-8601.
> Rules for assistants acting on a user's behalf: discover ids with list calls and never invent them; before any call that reaches a real fan or the live OnlyFans account (sending a message, releasing a chat to the AI, turning AI on for a chat, resolving a hand-off, turning review mode off, changing the welcome message, creating a tracking link) show the user the exact content and get explicit confirmation; send every POST with an Idempotency-Key and reuse it on retry; never resend a message whose delivery status is unconfirmed; never ask a creator for her OnlyFans password or codes - she signs in herself through a connect link and the OnlyX Login app.

# List open hand-offs

> Lists the open hand-offs, oldest first: conversations where the AI chatter decided a person should take over (a fan in distress, a refund demand, a request to meet, something it must not handle), and the few OnlyX raises itself when paid content did not arrive. The AI is silent in these chats and the fan is waiting, so they are the most time-sensitive items in the inbox. Filter with `creatorId`; a creator the credential cannot see is `404 CREATOR_NOT_FOUND`.

**Scope:** requires `inbox:read`.

**Rate limit:** the general limit of 120 requests per 60 seconds per credential.



## OpenAPI

````yaml /developers/api-reference/openapi.json get /v1/handoffs
openapi: 3.1.0
info:
  contact:
    email: developers@onlyx.ai
    name: OnlyX developers
    url: https://docs.onlyx.ai/
  description: >
    The OnlyX API runs your OnlyX workspace from your own code and AI tools:
    creators and their

    connection, the fan inbox, fans, vault media, statistics, the AI chatter's
    setup and tracking links.


    **Authentication.** Send an API key as `Authorization: Bearer onx_sk_…`
    (create one in OnlyX under

    Settings → API & MCP), or an OAuth access token issued to a connected app.
    Keys belong to the

    workspace, carry scopes, and can be limited to some creators.


    **Conventions.** JSON with camelCase fields; timestamps are ISO-8601 UTC
    with a `Z`; money is integer

    US cents (fields end in `Cents`). Lists return `{"data": [...], "hasMore":
    bool, "nextCursor": string|null}`

    and page with `limit` and `cursor`.


    **Scopes.** Every operation names the scope it needs in `x-required-scope`
    and in its description; a

    credential without it gets `403 INSUFFICIENT_SCOPE`.


    **Errors and limits.** Errors are `{"error": {"code", "message",
    "requestId"}}`; every response

    carries `X-Request-Id`. The default limit is 120 requests per 60 seconds per

    credential, reported in `X-RateLimit-*` headers; over it you get `429
    RATE_LIMITED` with `Retry-After`.

    Operations with limits of their own list them in `x-rate-limits`.


    **Idempotency and safety.** Every write accepts an `Idempotency-Key` header
    (required when sending a

    message, adding a creator and creating a tracking link): retry with the same
    key and you get the

    original answer instead of a second action. Operations marked
    `x-reaches-fans: true` can reach a real

    fan or change the live OnlyFans account.


    Guides, the MCP server and more: [docs.onlyx.ai](https://docs.onlyx.ai).
  summary: >-
    Run your OnlyX workspace (creators, inbox, fans, stats and the AI chatter)
    from code and AI tools.
  title: OnlyX API
  version: 1.0.0
servers:
  - description: Production
    url: https://api.onlyx.ai
security:
  - bearerAuth: []
tags:
  - description: 'Who you are: the workspace and credential behind a key.'
    name: Workspace
  - description: >-
      The creators your workspace manages: list, read, add, rename, and the AI
      switch.
    name: Creators
  - description: >-
      Connecting a creator's OnlyFans account: connect links she opens on her
      own device, and the connection status to poll.
    name: Connect
  - description: >-
      The fan inbox: list and count conversations, read state, take over,
      release, and the per-chat AI switch.
    name: Conversations
  - description: Read message history and send text, free media and paid messages to fans.
    name: Messages
  - description: Conversations the AI chatter handed to your team, and resolving them.
    name: Hand-offs
  - description: >-
      Fans, their purchases, fan lists, and your team's notes, custom names and
      mute flag.
    name: Fans
  - description: >-
      Each creator's OnlyFans vault: media ids for messages and levels, and
      thumbnails.
    name: Media
  - description: >-
      Today, revenue, audience, the cached overview report, and each creator's
      transaction ledger.
    name: Stats
  - description: The brief the AI chatter follows to chat as each creator.
    name: AI persona
  - description: 'The AI content ladder: folders, ladders, priced levels and their media.'
    name: AI content
  - description: >-
      Follow-ups, review mode, the master AI switch, and OnlyFans' welcome
      message.
    name: AI settings
  - description: >-
      OnlyFans tracking and trial links, your cost fields, and creating new
      links.
    name: Tracking links
externalDocs:
  description: OnlyX developer documentation
  url: https://docs.onlyx.ai
paths:
  /v1/handoffs:
    get:
      tags:
        - Hand-offs
      summary: List open hand-offs
      description: >-
        Lists the open hand-offs, oldest first: conversations where the AI
        chatter decided a person should take over (a fan in distress, a refund
        demand, a request to meet, something it must not handle), and the few
        OnlyX raises itself when paid content did not arrive. The AI is silent
        in these chats and the fan is waiting, so they are the most
        time-sensitive items in the inbox. Filter with `creatorId`; a creator
        the credential cannot see is `404 CREATOR_NOT_FOUND`.


        **Scope:** requires `inbox:read`.


        **Rate limit:** the general limit of 120 requests per 60 seconds per
        credential.
      operationId: listHandoffs
      parameters:
        - description: Only this creator's hand-offs.
          in: query
          name: creatorId
          required: false
          schema:
            anyOf:
              - maxLength: 40
                type: string
              - type: 'null'
            description: Only this creator's hand-offs.
            title: Creatorid
        - description: Page size, 1-100. Default 25.
          in: query
          name: limit
          required: false
          schema:
            default: 25
            description: Page size, 1-100. Default 25.
            maximum: 100
            minimum: 1
            title: Limit
            type: integer
        - description: >-
            Opaque cursor from the previous page's `nextCursor`. Omit for the
            first page.
          in: query
          name: cursor
          required: false
          schema:
            anyOf:
              - maxLength: 1024
                type: string
              - type: 'null'
            description: >-
              Opaque cursor from the previous page's `nextCursor`. Omit for the
              first page.
            title: Cursor
      responses:
        '200':
          content:
            application/json:
              example:
                data:
                  - conversationId: cnv_3d9e7b1a5c2f4e8d6a0b
                    createdAt: '2026-09-25T21:41:03.000Z'
                    creatorId: cre_8f2c1a9b0d7e4c3f2a1b
                    fanName: Mike
                    id: esc_5e1f2a3b4c5d6e7f8a9b
                    label: Asks for a refund
                    note: >-
                      He says the video he bought does not play and wants his
                      money back.
                    reason: payment_dispute
                    status: open
                hasMore: true
                nextCursor: >-
                  eyJrIjoiY3JlYXRvcnMiLCJwIjp7ImkiOiJjcmVfOGYyYzFhOWIwZDdlNGMzZjJhMWIifX0.Yp3k0Qm7T2vX9aLc4R8sWg
              schema:
                $ref: '#/components/schemas/HandoffPage'
          description: A page of open hand-offs.
          headers:
            X-RateLimit-Limit:
              $ref: '#/components/headers/X-RateLimit-Limit'
            X-RateLimit-Remaining:
              $ref: '#/components/headers/X-RateLimit-Remaining'
            X-RateLimit-Reset:
              $ref: '#/components/headers/X-RateLimit-Reset'
            X-Request-Id:
              $ref: '#/components/headers/X-Request-Id'
        '400':
          content:
            application/json:
              examples:
                VALIDATION_ERROR:
                  summary: VALIDATION_ERROR
                  value:
                    error:
                      code: VALIDATION_ERROR
                      message: 'limit: Input should be less than or equal to 100'
                      requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
                VALIDATION_ERROR_TOO_DEEP:
                  summary: VALIDATION_ERROR (paged too deep)
                  value:
                    error:
                      code: VALIDATION_ERROR
                      message: >-
                        cursor: the hand-off queue can be paged 1000 deep;
                        narrow it with creatorId.
                      requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
              schema:
                $ref: '#/components/schemas/Error'
          description: >-
            The request is not valid and was not carried out. Fix it before
            retrying. `VALIDATION_ERROR`: the request is not valid; `message`
            names the field and the problem. `VALIDATION_ERROR`: the queue can
            be paged 1000 deep; narrow it with `creatorId`.
          headers:
            X-Request-Id:
              $ref: '#/components/headers/X-Request-Id'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          content:
            application/json:
              examples:
                INSUFFICIENT_SCOPE:
                  summary: INSUFFICIENT_SCOPE
                  value:
                    error:
                      code: INSUFFICIENT_SCOPE
                      message: This key does not have the `inbox:read` scope.
                      requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
                WORKSPACE_SUSPENDED:
                  summary: WORKSPACE_SUSPENDED
                  value:
                    error:
                      code: WORKSPACE_SUSPENDED
                      message: This workspace is suspended.
                      requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
              schema:
                $ref: '#/components/schemas/Error'
          description: >-
            The credential may not do this. `INSUFFICIENT_SCOPE`: the credential
            lacks the `inbox:read` scope (the `WWW-Authenticate` header names
            it; an OAuth token's message says "token" instead of "key").
            `WORKSPACE_SUSPENDED`: the workspace is suspended.
          headers:
            WWW-Authenticate:
              $ref: '#/components/headers/WWW-Authenticate'
            X-Request-Id:
              $ref: '#/components/headers/X-Request-Id'
        '404':
          content:
            application/json:
              examples:
                CREATOR_NOT_FOUND:
                  summary: CREATOR_NOT_FOUND
                  value:
                    error:
                      code: CREATOR_NOT_FOUND
                      message: Creator not found.
                      requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
              schema:
                $ref: '#/components/schemas/Error'
          description: >-
            Not found. An id that does not exist, belongs to another workspace,
            or is outside this credential's creators all get the same answer.
            `CREATOR_NOT_FOUND`: the `creatorId` filter names a creator this
            credential cannot see (never an empty result).
          headers:
            X-Request-Id:
              $ref: '#/components/headers/X-Request-Id'
        '429':
          $ref: '#/components/responses/RateLimited'
        '500':
          $ref: '#/components/responses/InternalError'
components:
  schemas:
    HandoffPage:
      description: 'A page of open hand-offs: `{data, hasMore, nextCursor}`.'
      examples:
        - data:
            - conversationId: cnv_3d9e7b1a5c2f4e8d6a0b
              createdAt: '2026-09-25T21:41:03.000Z'
              creatorId: cre_8f2c1a9b0d7e4c3f2a1b
              fanName: Mike
              id: esc_5e1f2a3b4c5d6e7f8a9b
              label: Asks for a refund
              note: >-
                He says the video he bought does not play and wants his money
                back.
              reason: payment_dispute
              status: open
          hasMore: true
          nextCursor: >-
            eyJrIjoiY3JlYXRvcnMiLCJwIjp7ImkiOiJjcmVfOGYyYzFhOWIwZDdlNGMzZjJhMWIifX0.Yp3k0Qm7T2vX9aLc4R8sWg
      properties:
        data:
          items:
            $ref: '#/components/schemas/Handoff'
          type: array
        hasMore:
          type: boolean
        nextCursor:
          anyOf:
            - type: string
            - type: 'null'
      required:
        - data
        - hasMore
      title: HandoffPage
      type: object
    Error:
      properties:
        error:
          properties:
            code:
              description: Stable, machine-readable error code.
              type: string
            message:
              description: What went wrong, in a sentence for a person.
              type: string
            requestId:
              description: >-
                The id of this request (also in the `X-Request-Id` header).
                Quote it to support.
              type: string
          required:
            - code
            - message
            - requestId
          type: object
      required:
        - error
      type: object
    Handoff:
      examples:
        - conversationId: cnv_3d9e7b1a5c2f4e8d6a0b
          createdAt: '2026-09-25T21:41:03.000Z'
          creatorId: cre_8f2c1a9b0d7e4c3f2a1b
          fanName: Mike
          id: esc_5e1f2a3b4c5d6e7f8a9b
          label: Asks for a refund
          note: He says the video he bought does not play and wants his money back.
          reason: payment_dispute
          status: open
      properties:
        conversationId:
          description: The conversation that was handed off.
          type: string
        createdAt:
          anyOf:
            - type: string
            - type: 'null'
          description: When the conversation was handed off.
        creatorId:
          description: The creator of that conversation.
          type: string
        fanName:
          description: The fan's name, for display.
          type: string
        id:
          description: The hand-off id (`esc_…`).
          type: string
        label:
          description: >-
            The specific situation, for people (for example "Asks for a
            refund").
          type: string
        note:
          anyOf:
            - type: string
            - type: 'null'
          description: >-
            A short summary of the situation when it was raised, or your team's
            note once resolved with one. `null` when there is none.
        reason:
          description: >-
            Why the AI handed off, as a stable code: `welfare`,
            `prohibited_request`, `real_world`, `payment_dispute`,
            `custom_request`, `whale_risk`, `confusion` or `failed_delivery`.
            More values may be added.
          type: string
        status:
          description: '`open` until your team resolves it.'
          enum:
            - open
            - resolved
          type: string
      required:
        - id
        - conversationId
        - creatorId
        - fanName
        - reason
        - label
        - note
        - status
        - createdAt
      title: Handoff
      type: object
  headers:
    X-RateLimit-Limit:
      description: >-
        Requests allowed in the current window of the tightest limit this
        request counted against.
      example: 120
      schema:
        type: integer
    X-RateLimit-Remaining:
      description: Requests left in that window.
      example: 117
      schema:
        type: integer
    X-RateLimit-Reset:
      description: When that window resets, as Unix epoch seconds.
      example: 1790431380
      schema:
        type: integer
    X-Request-Id:
      description: >-
        The id of this request. Your own `X-Request-Id` (8 to 64 letters, digits
        or `-`) is echoed back; otherwise OnlyX creates one. Also in every error
        body as `requestId`: quote it to support.
      example: req-3f9a1c2b7d4e5f60a1b2c3d4
      schema:
        type: string
    WWW-Authenticate:
      description: >-
        The authentication challenge (RFC 6750), for example `Bearer
        error="insufficient_scope", scope="messages:send"`.
      schema:
        type: string
    Retry-After:
      description: Seconds to wait before trying again.
      example: 12
      schema:
        type: integer
  responses:
    Unauthorized:
      content:
        application/json:
          examples:
            INVALID_API_KEY:
              summary: INVALID_API_KEY
              value:
                error:
                  code: INVALID_API_KEY
                  message: The API key is invalid, expired or revoked.
                  requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
            INVALID_TOKEN:
              summary: INVALID_TOKEN
              value:
                error:
                  code: INVALID_TOKEN
                  message: The access token is invalid, expired or revoked.
                  requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
            UNAUTHORIZED:
              summary: UNAUTHORIZED
              value:
                error:
                  code: UNAUTHORIZED
                  message: >-
                    Authentication required. Send your API key as
                    `Authorization: Bearer onx_sk_…`.
                  requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
          schema:
            $ref: '#/components/schemas/Error'
      description: >-
        No credential was sent (`UNAUTHORIZED`), or it is invalid, expired or
        revoked (`INVALID_API_KEY` for API keys, `INVALID_TOKEN` for OAuth
        access tokens: refresh the token or reconnect the app). Too many failed
        attempts from one address with credentials OnlyX never issued are
        answered `429 RATE_LIMITED` instead.
      headers:
        WWW-Authenticate:
          $ref: '#/components/headers/WWW-Authenticate'
        X-Request-Id:
          $ref: '#/components/headers/X-Request-Id'
    RateLimited:
      content:
        application/json:
          examples:
            RATE_LIMITED:
              summary: RATE_LIMITED
              value:
                error:
                  code: RATE_LIMITED
                  message: Too many requests. Try again in 12 seconds.
                  requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
          schema:
            $ref: '#/components/schemas/Error'
      description: >-
        Over a rate limit (`RATE_LIMITED`). Wait `Retry-After` seconds, then
        retry — with the same `Idempotency-Key` for a write.
      headers:
        Retry-After:
          $ref: '#/components/headers/Retry-After'
        X-RateLimit-Limit:
          $ref: '#/components/headers/X-RateLimit-Limit'
        X-RateLimit-Remaining:
          $ref: '#/components/headers/X-RateLimit-Remaining'
        X-RateLimit-Reset:
          $ref: '#/components/headers/X-RateLimit-Reset'
        X-Request-Id:
          $ref: '#/components/headers/X-Request-Id'
    InternalError:
      content:
        application/json:
          examples:
            INTERNAL_ERROR:
              summary: INTERNAL_ERROR
              value:
                error:
                  code: INTERNAL_ERROR
                  message: Something went wrong on our side.
                  requestId: req-3f9a1c2b7d4e5f60a1b2c3d4
          schema:
            $ref: '#/components/schemas/Error'
      description: >-
        Something went wrong on OnlyX's side (`INTERNAL_ERROR`). Retry with
        backoff (reuse the `Idempotency-Key` for a write); quote `requestId` to
        support if it persists.
      headers:
        X-Request-Id:
          $ref: '#/components/headers/X-Request-Id'
  securitySchemes:
    bearerAuth:
      bearerFormat: onx_sk_… API key or onx_at_… access token
      description: >-
        An API key (`onx_sk_…`) created in OnlyX under Settings → API & MCP, or
        an OAuth access token (`onx_at_…`) issued to a connected app. Send it as
        `Authorization: Bearer <credential>`. API keys may also be sent as
        `X-API-Key: <key>`.
      scheme: bearer
      type: http

````