> ## Documentation Index
> Fetch the complete documentation index at: https://help.onlyx.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> You are reading OnlyX Help: the OnlyX Help Center and the OnlyX developer documentation. OnlyX is an AI chatting and CRM platform for OnlyFans agencies. Its AI chatter is called Hugo in the app.
> Pages at the site root (for example /inbox/..., /hugo/..., /billing/...) are Help Center articles for agency owners, admins, chatters and creators who use the app at app.onlyx.ai. Words in bold are the exact button, menu and label names the app shows; keep them exactly as written. When these pages do not answer a question, the person can email support at support@onlyx.ai.
> Pages under /developers are the developer documentation. REST API base URL: https://api.onlyx.ai/v1 (authenticate with `Authorization: Bearer <API key>`; keys start with onx_sk_ and are created in app.onlyx.ai under Settings > API & MCP). MCP server: https://mcp.onlyx.ai/mcp (OAuth, or a Bearer API key). In the API the AI chatter is `ai` on the wire. Money is integer US cents in fields ending in Cents; timestamps are UTC ISO-8601.
> Rules for assistants acting on a user's behalf: discover ids with list calls and never invent them; before any call that reaches a real fan or the live OnlyFans account (sending a message, releasing a chat to the AI, turning AI on for a chat, resolving a hand-off, turning review mode off, changing the welcome message, creating a tracking link) show the user the exact content and get explicit confirmation; send every POST with an Idempotency-Key and reuse it on retry; never resend a message whose delivery status is unconfirmed; never ask a creator for her OnlyFans password or codes - she signs in herself through a connect link and the OnlyX Login app.

# Connect the Telegram notifications bot

> Pair the OnlyX bot @onlyx_aibot with your account to get OnlyX alerts in Telegram, send a test message, and disconnect when you want.

<Badge color="orange">Owners and admins</Badge>

Pair the OnlyX notifications bot with your account. OnlyX then sends your alerts to a Telegram chat as well as by email, usually within seconds.

<Note>
  Only owners and admins receive notifications. A chatter or content VA can pair the bot, but gets only the test message and no alerts.
</Note>

## Before you start

* You need Telegram on your phone, or on the computer you use.
* Pairing belongs to you, not to a workspace. One chat gets the alerts of every workspace you manage.

## Connect the bot

The bot is `@onlyx_aibot`. You open it from OnlyX, so you do not need to search for it in Telegram.

<Tabs>
  <Tab title="On a computer">
    <Steps>
      <Step title="Open your notification settings">
        In OnlyX, click **Settings**. Then click **Notifications**.

        The **Telegram** card is the first card. It shows a QR code and **Open in Telegram**.
      </Step>

      <Step title="Scan the QR code with your phone">
        Scan the QR code with your phone's camera, or with the scanner in Telegram.

        Telegram opens a chat with the OnlyX bot.

        <Frame caption="**1** Scan this code with your phone · **2** Or open the bot in Telegram on this computer">
          <img className="block dark:hidden" src="https://mintcdn.com/onlyx/uPTnpEc4lb-MnUky/images/help/account/telegram-bot/telegram-pairing-light.png?fit=max&auto=format&n=uPTnpEc4lb-MnUky&q=85&s=96e19066fbf1ef7e7229621b743da896" alt="The Telegram card in Settings, Notifications, with a blurred pairing QR code, the Open in Telegram button and the line waiting for you to press Start" width="1512" height="734" data-path="images/help/account/telegram-bot/telegram-pairing-light.png" />

          <img className="hidden dark:block" src="https://mintcdn.com/onlyx/uPTnpEc4lb-MnUky/images/help/account/telegram-bot/telegram-pairing-dark.png?fit=max&auto=format&n=uPTnpEc4lb-MnUky&q=85&s=0f1b1ce806687b2a6080ce274cece30c" alt="The Telegram card in Settings, Notifications, with a blurred pairing QR code, the Open in Telegram button and the line waiting for you to press Start" width="1512" height="734" data-path="images/help/account/telegram-bot/telegram-pairing-dark.png" />
        </Frame>
      </Step>

      <Step title="Press Start in the chat">
        In the chat with the bot, press **Start**.

        The bot answers "✅ Connected." and names the email address of your OnlyX account.
      </Step>

      <Step title="Check the card in OnlyX">
        Look at the **Telegram** card again. Within a few seconds, it shows your Telegram username and **Connected**. You do not need to reload the page.
      </Step>

      <Step title="Send a test message">
        Click **Send test message**. OnlyX shows "Test message sent", and the bot sends you "✅ Test message".

        <Frame caption="**1** Your Telegram account, connected · **2** Send test message · **3** Disconnect">
          <img className="block dark:hidden" src="https://mintcdn.com/onlyx/uPTnpEc4lb-MnUky/images/help/account/telegram-bot/telegram-connected-light.png?fit=max&auto=format&n=uPTnpEc4lb-MnUky&q=85&s=38ab42e6c94c67db48206fe979e9bbfc" alt="The Telegram card showing the paired Telegram username with a Connected badge, and the Send test message and Disconnect buttons" width="1512" height="450" data-path="images/help/account/telegram-bot/telegram-connected-light.png" />

          <img className="hidden dark:block" src="https://mintcdn.com/onlyx/uPTnpEc4lb-MnUky/images/help/account/telegram-bot/telegram-connected-dark.png?fit=max&auto=format&n=uPTnpEc4lb-MnUky&q=85&s=020ce862114a2a5ac0e2fb5e8db747d7" alt="The Telegram card showing the paired Telegram username with a Connected badge, and the Send test message and Disconnect buttons" width="1512" height="450" data-path="images/help/account/telegram-bot/telegram-connected-dark.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="On a phone">
    <Steps>
      <Step title="Open your notification settings">
        In OnlyX, tap **More**. Then tap **Settings**. Tap **Notifications**.
      </Step>

      <Step title="Open the bot in Telegram">
        In the **Telegram** card, tap **Open in Telegram**.

        Telegram opens a chat with the OnlyX bot.
      </Step>

      <Step title="Tap Start in the chat">
        In the chat with the bot, tap **Start**.

        The bot answers "✅ Connected." and names the email address of your OnlyX account.
      </Step>

      <Step title="Go back to OnlyX">
        Switch back to OnlyX. Within a few seconds, the **Telegram** card shows **Connected**.
      </Step>

      <Step title="Send a test message">
        Tap **Send test message**. The bot sends you "✅ Test message".
      </Step>
    </Steps>
  </Tab>
</Tabs>

## Choose what comes to Telegram

Every alert is on for Telegram by default. So alerts start to arrive as soon as you pair the bot. Before you pair it, the **Telegram** switches on the tab are greyed out.

To turn alerts on or off, use the **Telegram** switches on the same tab. See [Choose your notifications](/account/notifications). Each workspace keeps its own switches, even though you pair only once.

A Telegram alert says the same as the email: a title, a few lines, and a link that opens OnlyX.

## Stop Telegram alerts

You can stop them in two ways:

* In OnlyX, on the **Telegram** card, click **Disconnect**. OnlyX does not ask you to confirm. A new QR code shows at once, in case you want to pair again.
* In Telegram, send `/stop` to the bot. The bot answers "Disconnected. OnlyX will not message you here again — reconnect any time from Settings → Notifications."

`/stop` disconnects every OnlyX account that is paired with that chat. If you block the bot in Telegram, OnlyX also disconnects it the next time it tries to message you.

To use another Telegram account, click **Disconnect**, then scan the new code with the other account. The new chat replaces the old one.

## Good to know

* A pairing link and its QR code work once, for 15 minutes. When they expire, the page shows fresh ones by itself.
* The bot only delivers alerts. If you send it anything else, it answers "This bot only delivers OnlyX notifications. Manage them in Settings → Notifications."
* The **Telegram** field on **My Profile** is only a contact handle for your team. It does not pair the bot.

## If something goes wrong

<AccordionGroup>
  <Accordion title="The bot answers &#x22;That link has expired — get a fresh one in Settings → Notifications.&#x22;">
    You used an old pairing link or QR code, or one that was already used. Open **Settings** > **Notifications** and scan the QR code that shows now.
  </Accordion>

  <Accordion title="The card still shows the QR code after I pressed Start">
    The page checks for your pairing every 3 seconds, so wait a few seconds. If the card shows **Get a pairing link**, click it. Then scan the new code and press **Start** again.
  </Accordion>

  <Accordion title="&#x22;Telegram reports the bot is blocked — reconnect to pair again.&#x22;">
    You blocked the bot in Telegram, so OnlyX disconnected it. Unblock the bot in Telegram. Then reload the page: the **Telegram** card shows a new QR code. Pair the bot again from there.
  </Accordion>

  <Accordion title="&#x22;Telegram did not accept the message. Try again in a moment.&#x22;">
    Telegram refused the test message this time. Wait a moment, then click **Send test message** again.
  </Accordion>

  <Accordion title="A chatter paired the bot but gets no alerts">
    Only owners and admins receive notifications. For anyone else, the bot sends only the test message.
  </Accordion>

  <Accordion title="&#x22;Could not disconnect Telegram&#x22;">
    The disconnect did not go through. Click **Disconnect** again. You can also send `/stop` to the bot.
  </Accordion>
</AccordionGroup>

## What's next

<Columns cols={2}>
  <Card title="Choose your notifications" icon="bell" href="/account/notifications" horizontal />

  <Card title="Billing emails and alerts" icon="receipt" href="/billing/billing-alerts" horizontal />
</Columns>
